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gar595
Participant
July 18, 2024

When opening Apps in creative cloud it suggests installing photoshop

  • July 18, 2024
  • 1 reply
  • 116 views

I solved this but i thought the devs should know.

 

From my macbook:

               I saved a file on photoshop (beta) to creative cloud

switched to my Desktop:

               Creative Cloud Desktop App>Files>Click to open saved project

Error Message: "Must install photoshop" And prompts you to install it, and starts the download quickly.


Because Creative Cloud Thinks of the files as "Photoshop 2024" Native files, and it doesn't clock that "Photoshop (Beta) 2024" is capable of opening the files too.

 

A small bug that can be worked around by opening Photoshop Beta and clicking the file directly,  but could cause a headache for some users


-Gar

 

1 reply

kglad
Community Expert
Community Expert
July 18, 2024

thank you for that info