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Participant
November 20, 2025

Why is Windows 11 PRO incompatible

  • November 20, 2025
  • 2 replies
  • 28 views

I went to see if Premiere Pro had updates since my button layout are jumbled on the preview screen. When I go to see if there was an update, there was.... but it was incompatible. It's says I need to update to Windows 11 or higher; I have Windows 11 PRO! 

 

Why does the updates not include Windows 11 PRO??? Rediculous to say the LEAST! 

 

To report a bug, please provide:

1. 

Photoshop v 27.1

InDesign v 21.0.1

Lightroom v 9.0

Lightroom Classic v 15.0.1

 

2.

Windows PRO 11

 

3.

Went to Creative Cloud to download latest app updates and found I couldn't update due to being INCOMPATIBLE!

 

4.

I expect to be able to download updates to a product that I PAY A MONTHLY subscription for when my operating system is beyond what is required. I expect your software developers go back and include WINDOWS 11 PRO to the accepted criteria for downloads and updates. 

 

REDICULOUS TO SAY THE LEAST, 

 

Not a fan of the way things are running. 

 

 

2 replies

Peru Bob
Community Expert
Community Expert
November 21, 2025
quote

when my operating system is beyond what is required.


By @DustinKelly

 

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

kglad
Community Expert
Community Expert
November 21, 2025