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Participant
December 11, 2025

Dreamweaver 21.7 update crashes as soon as I open it

  • December 11, 2025
  • 17 replies
  • 636 views

The Dreamweaver 21.7 update causes the program to crash as soon as I open it.

Is Adobe aware of this and do they have a plan to fix it?

 

Also, do they test their software before they release it?

17 replies

Participant
January 6, 2026

I have the exact same problem. Now reverting to 21.5 to see if that helps. Adobe clearly don't test any of the updates. 

star_cheng
Participant
January 6, 2026

Disabling "Auto-insert Quotes" reduces crashes when I'm writing code.

But it still crashes when copying, pasting, or moving code blocks.

Sometimes, just opening a single page of JavaScript or PHP. It will immediately crash the app.

Participant
January 5, 2026

Yep, it didn't work for me either. I've reverted back to 21.6. Next time there's an update I'll wait a few months before I install it.

January 2, 2026

FYI, Disabling "Auto-insert Quotes" did not help for me. I reverted back to 21.6 since I have real work to get done.

 

Another Adobe miss.

January 2, 2026

Another user chiming in with multiple crashes. DW crashes every 30 minures (or less). Clearly something broken on this release. (Windows 11). Prior to this release DW was pretty solid.

Participant
December 29, 2025

Disabling "Auto-insert Quotes" seems to help as well, but I'll have to give it more time to know for sure. 

star_cheng
Participant
December 27, 2025

It has been crashing time and time again after I updated to 21.7.
It crashes when typing (disabling code hints helps), when commenting, when deleting a three-line program, and even when moving the same file to a different section.
Now I can only go back to 21.6.

Participating Frequently
December 24, 2025

You guys are lucky if you get 30 mintues without a crash.  I never got 30 minutes out of 21.7.  It crashed when uploading a file to the server, switching to the browser, pasting text, or even just typing.  Basically, anything that you'd use it for.

 

It's amusing that Adobe lets you make notes on the crash reports and even asks if they can contact you.  I've never been contacted by Adobe about any crash in any app, and I've reported hundreds.  

 

The problems started in 21.6, so I reverted back to 21.5.

December 17, 2025

Hi Nayan,

Thank you for your quick reply. We work on behalf of clients, therefore our work is strictly confidential.

Unfortunately, this means we can't expose a computer to allow remote access.

What actually happens to the crash dumps that DW automatically sends in case of a crash?

Regards, Michael

Nayan_Kankariya
Inspiring
December 17, 2025

Hi @13517851,

 

Thanks for writing to us. We apologize for the issue you are facing on your machine. Can we please have a remote connection session to troubleshoot the crash with DW 21.7 and attempt to fix the issue?

 

Have a pleasant day!

 

Regards,

Nayan

Adobe Dreamweaver Team