P: 10 Pictures do not sync.

Dear Ragrawal, any progress here? It seems there are others out there suffering the same issues but nothing is happening...

 

Appreciate your feedback.

 

Kind regards,

Dieter

I have the same problem. I did the Tim Grey trick to stop syncing until Adobe fixes it.

 

I’m experiencing the same issue. All photos have sync’d, but LR Classic shows a rising number of photos waiting indefinitely  to be synced, with no sync errors. BTW, I wouldn’t recommend rebuilding sync data. When I did that, the number of “stuck” images skyrocketed from 15 to 150+. And the number continues to to rise. Last I checked, it was up to 167.

 

 I’m relieved to discover that this is a known bug. I just wish Adobe support had been aware of this before I spent nearly three hours over three separate chats trying, unsuccessfully, to troubleshoot this. 

Via Tim Grey, this worked for me:

 

> Go to the Lightroom Sync tab within the Preferences dialog and hold
> down the Alt key on Windows or the Option key on Macintosh. This will
> reveal a "Rebuild Sync Data" button. While holding the Alt/Option
> key, click on that "Rebuild Sync Data" button, and then click the
> Continue button in the confirmation dialog.

I also find that unhelpful. What I have found as a workaround is:
- identify the photos in Classic that are stuck
- delete them from Classic
- import them again using the Cloud
This seems to sort if for me. Why this route? I use the Cloud for all imports and want to have all my photos there, so the idea of let's just delete them from the cloud is unacceptable.

Thanks for the feedback Alan, but Ragrawal declared this as a bug, would assume for a reputated company like Adobe to fix this shortly...

Jim: Until Adobe fixes this bug, you have two choices.

1. Stop syncing the 12 images. Do this by selecting them, then navigating to the Catalog subpanel. Click on "All Synced Photographs". Press the Delete key on your keyboard. You'll see the message that "1 Photo will be removed  ... " Click OK. Do this for all 12 images. These will then be removed from the cloud, but now, in LR Classic, sync will show as completed.
   
2. Ignore them. If you really need these 12 images on the cloud, just ignore the Local Activity indicator. Other images will still sync properly.

Good luck.

Running LrC 9.4.
"LOCAL ACTIVITY" ( cloud top right corner) has been actively trying to sync 12 images for more than a day.
I believe I have found the 12 images - they all have a sync sign top right corner of thumbnail with a little line under it. Placing the cursor on the sync symbol gives me the message:

"Building smart preview for Lightroom ecosystem"

I recently renumbered the files and made some adjustments, but they seem to be appearing correctly on the website.

Any thoughts as to how to finish the syncing?

Thanks

I have downloaded the logs. Seems like there is a bug in 9.4 which is not clearing up the sync UI numbers. Sync is happening all fine but numbers are stuck. We are looking into this.

Please inform when downloaded...