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Participant
October 13, 2023

P: 13.0.1 at launch [LrC quit unexpectedly] (Mac)

  • October 13, 2023
  • 138 replies
  • 40702 views

Hi I recently updated my Lightroom Classic and now every time I try to launch it I get the error 'Adobe Lightroom Classic quit unexpectedl'

 

Below is the crash report. Does anyone know a fix to this?


<Apple Crash report removed so Pinned Post is visible>

This topic has been closed for replies.

138 replies

Participating Frequently
October 14, 2023
I had to restore from my Time machine backup. No problem with that.
Participating Frequently
October 14, 2023

I tried Clean Lightroom Install Procedure and it didn't fix the problem. Still wouldn't open.
Where do I find 13.0? I can't find it in Creative Cloud. It only offers me 13.0.1 now.

Participant
October 14, 2023

When i go to open LRC version 13.1 it keeps crashing.

Tried multiple times, same result every time.

Had to reinstall Version 13

Participant
October 14, 2023

i've uninstalled, reinstalled, even updated to Sonoma on my Mac and LRC is still crashing on launch with that message. 

Rikk Flohr_Photography
Community Manager
Community Manager
October 14, 2023

@AManWithACamera.com  Thanks for confirming.

Rikk Flohr: Adobe Photography Org
AManWithACamera.com
Participant
October 14, 2023

I can confirm that I have now follwed @Rikk Flohr: Photography's steps on my main machine, an old Mac Mini. I rebooted, uninstalled 13.0, rebooted, installed 13.0.1, rebotted, and everything is working ok.

davidf62170303
Participant
October 13, 2023

I did the clean reinstall of 13.0.1 as outlined.  But it only registered about 25k of my (remembered 35-40k) pictures.  I tried a second clean reinstall, but it still only captured 25k of my images.  There are entire folders showing no images, but when I go to import images from that same folder, it shows tens to hundreds of images already in the catalog and not available to import.  How do I go about going back to 12.x (which I have a saved catalog for), and then trying 13.0.1 again from that base?  Thank you.

johnrellis
Legend
October 13, 2023

Neither catalogs nor preferences/settings/plugins will be removed if you follow the steps in the Pinned Reply above.

jlwolff
Participating Frequently
October 13, 2023

What about the catalog ? will it be removed to ?

raymondl59801070
Participant
October 13, 2023

Thanks for the post. I've ended up going back to LR 13.0 on Mac OS 14. It seems the critical bug fix for LR 13.0.1 has introduced a bigger critical bug.

johnrellis
Legend
October 13, 2023

 

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

"Still concerned that I will end up losing some settings or preferences by uninstalling LrC 13.0 as step one."

 

I uninstall/reinstall LR many times a year as part of my plugin development, and I've never lost any preferences. When you click uninstall, you'll be asked whether to keep all your preferences and plugins: