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Participant
October 13, 2023

P: 13.0.1 at launch [LrC quit unexpectedly] (Mac)

  • October 13, 2023
  • 138 replies
  • 40701 views

Hi I recently updated my Lightroom Classic and now every time I try to launch it I get the error 'Adobe Lightroom Classic quit unexpectedl'

 

Below is the crash report. Does anyone know a fix to this?


<Apple Crash report removed so Pinned Post is visible>

This topic has been closed for replies.

138 replies

Klaus Kemmerich
Participating Frequently
October 15, 2023

reinstall solved the problem for me - thanks

Inspiring
October 15, 2023

I had stated earlier. I have two Macs. 2019 iMac Intel and 2020 MacBook Air M1. The iMac failed but the MacBook Air was just fine. Here are the differences.

 

My iMac is used every day. I do tons of masking, particularly with my B&W work.

 

My MacBook Air is for travel. The last time it got any extensice usage was in March. I created a catalogue based on my trip. When I got home I copied that catalogue to the external drive (to where the files were stored) and imporated  into the iMac catalogue. I then deleted the travel catalogue off the MacBook Air. Since March I've only opened it to install updates. When I installed LrC 13.0.1 the main catalogue only had 3 files.                                              

Participant
October 15, 2023

It happened on my iMac with M1-chip too. Couldn't start LR Classic. Reinstalled it as mentioned, and now it's sailing again. Thanks. 

Known Participant
October 15, 2023
New Here ,
Oct 14, 2023
 

I'm having the same issue. Crashes as soon as I go to open. How do I roll back to 13.0 ?

 

 

Via CC app. Select "all applications" on the left side, click the three dots on the right of the LRC app, select deinstall from the drop down menu. After that install again, the app lets you decide which version (also via drop down IIRC) 

-------- Mac Mini M2 Pro, Ventura 13.6, PS 24.7.3 PS Beta 26.4.0 --------
Known Participant
October 15, 2023

Just to add to the gathered data: I´ve had the same problem as everybody else, LR crashed immediately after updating (coming from the the latest version 12 though).

Tried de-installing and installing twice. First time failed, second time everything works. No restarts in between installs.

-------- Mac Mini M2 Pro, Ventura 13.6, PS 24.7.3 PS Beta 26.4.0 --------
kjellr43790135
Participating Frequently
October 15, 2023

I rolled back to 13.0, the easiset and safest way to fix this issue. Now I wait for Adobe to come out with a new version where this issue is fixed, They should probably also remove 13.01 for Mac as so many people are having seriuos problems with this version.

Participant
October 15, 2023

This worked!  Thank you.

Participant
October 15, 2023

I just downloaded LRC 13.0.1 and now LRC won't open. I tried restarting my MAC and nothing changed. First time I've ever had such a problem. Thanks for any fixes offered. 

Known Participant
October 15, 2023

Yep, Adobe released a critical patch which only renders Lightroom classic broken on Macs. 

Drone Mood
Participant
October 15, 2023

Thanks a lot for the informations 🙂🙏

Inspiring
October 14, 2023

Your catalogue, etc will be fine. Nothing to do there but you should have it backed up. When you uninistal LrC 13 it will ask if you want to keep everything and you should pick that selection. I can't rememnber the exact words.

 

                       

Drone Mood
Participant
October 14, 2023

Hi, Ive the same issue with my Lightroom Classic. It's the first time that I'm facing this type of problem and I would like to know something... What about my Catalog if I'm doing this clean Lighroom install procedure steps ?. Do I need to save it somewhere ? Or the uninstall via the creative cloud is not gonna remove all my catalogs, presets, custom settings etc. ?

Thanks in advance.

 

John.