Participant

P: 13.0.1 at launch [LrC quit unexpectedly] (Mac)

Forum|Forum|2 years ago
October 13, 2023
138 replies
40702 views

Hi I recently updated my Lightroom Classic and now every time I try to launch it I get the error 'Adobe Lightroom Classic quit unexpectedl'

Below is the crash report. Does anyone know a fix to this?

macOS

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C

CalmLight

Participant

Thanks Rikk Flohr, I followed your directions verbatum and Lightroom is running very well.

Clean Lightroom Install Procedure

Close Lightroom
Restart the computer
Use the Adobe Creative Cloud App to uninstall Lightroom
Restart the computer
Install Lightroom via the Creative Cloud App without launching any other programs.
Restart the computer
Launch Lightroom
Wait 5 minutes

J

JohnEllert

Participant

The Clean Reinstall procedure I found elsewhere on this forum (after I'd posted) completely solved the issue on both my machines.

Close Lightroom
Restart the computer
Use the Adobe Creative Cloud App to uninstall Lightroom
Restart the computer
Install Lightroom via the Creative Cloud App without launching any other programs.
Restart the computer
Launch Lightroom
Wait 5 minutes

_JT_

Participating Frequently

Hi @DdeGannes , as far as I can tell, yes. I haven't spent too much time with it since reinstalling, but at least it opens! I poked around, made a few edits, hopped in and out of different modules and so far, so good. I'll report back if anything changes.

DdeGannes

Community Expert

@_JT_ , So to clarify, your install of LrC 13.0.1 is working now?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

_JT_

Participating Frequently

This suggestion worked for me. Was having the same issues as everyone else here. Instant crash after updating to LR 13.0.1.
2021 MBP 14" M1 Pro 32GB on macOS Ventura 13.6.

jlwolff

Participating Frequently

in Adobe creative cloud, click on the 3 dots and choose 13.0

D

digital paradise

Inspiring

I just tried it and it worked for me. I had to wait for about 10 seconds to open PS. Made an adjustment and pressed save. Adjsuted TIFF opened beside the RAW file in LrC.

Are you using the beta version of PS?