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Known Participant
May 22, 2024

P: 13.3 update badges for "Likes" on sync'd collections are no longer showing on pictures

  • May 22, 2024
  • 24 replies
  • 3310 views

Just got off a 1 hour call with tech support and they verified my bug on both mac & windows.

 

After the update 13.3 the yellow badge no longer shows up for "Likes" on either the individual photo or on the collection name for sync'd collections.  If someone whos selecting pictures via the shared link to a sync'd collection clicked a heart on a picture, using the previous version, a small yellow badge would appear on the picture in Lightroom Classic as well as a badge would appear next to the collection name in the left hand column.  This No Longer Works after the update for "Likes".  It does still work for Comments though.

 

This is an issue because "Likes" allow us to sort by our clients selections in order to know which pictures they've chosen.  Comments require typing something and clicking "Submit" which seems to work, but "Likes" only require clicking on the heart.  Both actions used to cause the Yellow Badge to appear.  Now it only appears for Comments.

 

This is super important to my workflow for allowing clients to select pictures and for me to quickly be able to know which files they selected by "Sorting by last comment".

 

The Adobe Tech Person was able to verify this on my computer and on his own computer in both Mac & Windows environments.

 

If I can throw out a related feature request.  Almost every client I work with asks me if theres a way for them to sort their "Likes" on the Public Web Link.  Sadly there is not so they are reliant on me telling them how many selections they've made.  If we could have a Sort or even just a running total of Likes/Comments on the Web Link, that would be amazing!  My Clients are either choosing a certain number of pitures from a large gallery or selecting the total number of pictures they are paying for and in both circumstances, knowing "How Many Likes" they've selected would be really beneficial.

 

Thanks for your attention to this Bug!

 

Blessings, Matt

This topic has been closed for replies.

24 replies

YannigVdW
Known Participant
June 12, 2024

+100 for this feature.

There are filters and features in Lightroom (desktop) that are very interesting, but are not available in LrC.

Wurstkrapfen
Inspiring
June 9, 2024

I'm not getting notifications about new comments.

Participant
June 7, 2024

It works for new likes after the update, but not for photos liked before! 

Adobe Employee
June 7, 2024

Hi PatricNadeau,

Thank you for checking this. The likes notification is working for us in 13.3.1 version. 

Could you please make sure that "Thumbnail Badges" is checked under "Cell Icons" in View options?

Let us know if you still see this issue.

 

Thanks!

Vidhya S

 

 

Participant
June 5, 2024

13.3.1 did not fixed the problem for me. Can't beleive its been more than a week as a rely heavily on that feature with clients. 

Participant
June 4, 2024

also got confirmation from support that 13.3.1 does not fix the "like" Problem. Could you please fix this, too.

YannigVdW
Known Participant
June 4, 2024

LrC 13.3.1 indeed brings back the yellow comment icon when a photo got a like.

 

But:

- When hovering over the Likes counter in the Comments panel, you can't see when the like was made. This was possible before version 13.3.

- When removing a like, the comment badge does not disappear, even though the Comments panel correctly shows "0 Likes".

Wurstkrapfen
Inspiring
June 4, 2024

Not working.

Mohit Goyal
Community Manager
Community Manager
June 4, 2024

Hi all,

 

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

 

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Known Participant
June 2, 2024

Thanks for this solution!  They stll need to fix this but this is a work around for the moment!