P: (14.3) Sonoma - WB Picker Loupe Tool is stuck after first click

It is obviously the only thing they can say. This is a bug, and bugs get fixed in updates. What else do you expect them to say?

Right on. I make my living photographing portraits and I tether my Z8 to my MacBook Pro - any update to firmware or software halts any expected stability in tethering capability. It's just not right to expect payment from customers for glitch-ridden software. 

Hi, when specifically will this bug be fixed?

I'm going on a 3 year delayed honey moon starting this weekend, my wife has been planing this trip for months. I bought special photography gear and a new Macbook Air specifically so I could shoot photos and edit them during the trip. As a business owner I'll never get another spare moment to work on these photos. This is why I pay for Adobe.

To unbox my brand new laptop, shoot some test photos with my gear, and then find the Lightroom crashes 10/10 times when you use the eyedropper, is suffice to say, disappointing. Moreover the lack of transparency with this issue, the fact it was reported months earlier and not acted on, and the non-specific nature of the fix timing, is extremely frustrating.

We are subscription customers, we pay for this software every month, forever. Bugs should be emergencies fixed immediately, especially show stoppers that lead to lost work and hard crashes in a predictable and consistent manner. This is not a fair way to treat customers.

It has been a while since used Lightroom on a Mac. It's upsetting to see it's even less stable now then I remember given the new SaaS model. Please provide a more comprehensive update, and timeline, and please prioritize this fix.

These sort of bugs affect people - we pay our bills, please provide us working software.

Thank you,

A Lifelong Adobe Customer

Issue made worse in Lightroom Desktop. Causes app crash now.

I can confirm, that the issue with the WB Picker has been solved when installing Mac OS 14.5. No issues anymore...and no crashes.

Updated to Sonoma 14.5 this morning and using Lightroom Classic. The White Balance Selector works again! 

With Sonoma 14.5, the loupe issue appears to be resolved with the white balance color picker in Lightroom Classic but a worse problem has appeared in Lightroom Desktop in that when using the color picker for white balance or point color, the app crashes as soon as the loupe is moved to the photo. As a result, with Sonoma 14.5, Lightroom Desktop has been rendered virtually unuseable. This is a VERY serious issue.

Updated to Sonoma 4.5 today and white balance color picker tool seems to now work correctly.

Mac OS 14.5 fixes this issue - White Balance loupe preview now updating correctly.

Looks like it was something Apple broke after all. Sorry Adobe. x

Im having the same problem with colour picker. Very annoying and Adobe have been extremely slow to fix this.