P: (14.3) Sonoma - WB Picker Loupe Tool is stuck after first click

Same is happneing for me. Nikon Z8 / Mac OS Sonoma 14.3.1. The eyedropper DOES NOT work properly. 7May2024. This has been happeing for quite a while now.. Easy fix??

Thank you!

Here at my place the picker (eyedropper) as soon as it passes on a photo crashes Lightroom (Sonoma 14.5 beta 4 now, but also with beta 2 and 3)

Any help?

@Rikk Flohr: Photography Thank you for your information. I know, you are not responsible for the behavior of Adobe but maybe you can forward this to higher level staff. It is absolutley not acceptable how Adobe acts here. Adobe is a huge company with enough ressources to solve this bug fast. I really think about it, leaving Adobe and using other software for retouching. I am not married with Adobe and there are alternatives. Why should I pay monthly when I get this kind of "support"? People here are very upset about this. Adobe should know this.

Currently this fix is scheduled for the next release of Lightroom Classic and Lightroom Desktop.  There is no ETA available.  This thread will be updated when a fix is issued. 

Rikk Flohr, is there any status on when it will be fixed and new patch to download?

Experiencing exactly the same issue currently.  Is there any petition online that will get Adobe's attention? Need to move from there.

@Rikk Flohr: Photography Could you please forward the complaints here to the Adobe Management? The customers are not satisfied that Adobe is doing nothing here! We are all paying customers but Adobe doesn't seem to care about customer satisfaction.

Months have passed since this issue was first raised, and Adobe's response has been limited to: 'Bug written - status updated.' Neither has the problem been resolved nor is there any open communication about the current status. Adobe, what's going on?
A simple yet essential tool isn't working, and the support team remains silent. This is not acceptable. 

This problem exists now for almost half a year, judged from the first post...

Here is my configuration, I have this problem until now (April 30st):

Lightroom Classic version: 13.2 [ 202402141005-bf1aeb84 ]
License: Creative Cloud
Language setting: en-AT
Operating system: Mac OS 14
Version: 14.4.1 [23E224]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 32.768,0 MB

What is Adobe planning to do in the foreseeable future (or will they just let the situation as it is?)?

Wolfgang

I'm using Lightroom 7.2 in macos Sonoma 14.5 beta 3 (and also in beta 2).

As soon as you click on a photo with the white balance dropper selector, the eyedropper, or with the color dots selector dropper, the program crashes and closes.

Is it just my problem here, with the latest betas or is it general? With beta 1 it didn't happen...

Thanks fo help!