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Kreativstudio Kaplun
Community Expert
Community Expert
June 27, 2022

P: AI-based masks as part of presets not usable on Windows

  • June 27, 2022
  • 28 replies
  • 3485 views

With the latest Adobe update, all AI-based masks (e.g. sky, subject) that are part of a preset are updated automatically when applying the preset to a new picture or when hovering over the preset to get a preview of what the changed picture will look like.

 

So far, so good. On our M1 MacBook Pro, everything works like a charm. Previews are created instantly. When you click on a preset, all changes are applied immediately. Works perfectly in LrC, LR, and Camera RAW. However, not on an iPad and not on the smartphone and we were not able to get an answer from someone at Adobe when this will be supported. 

 

HERE COMES THE REAL P'ROBLEM.

When you try to use the same function on a Windows 11 machine, IT DOES NOT WORK.

Generating a single preview can take up to 2 minutes. Alternatively, the GPU produces an error message, the application freezes or the software tells you that the AI-masks could not be computed. When you click on a preset, a window appears telling you that settings are being applied and that it will take a few seconds. However, same behaviour. It can take up to two minutes. 50/50 change of getting an update picture or an error message. It does not work, neither in LrC (Windows), Lr (Windows) or Camera RAW (Windows).

 

While on the Mac everything runs like a charm I can't help but get the impression, that someone forgot to test this function on Windows before releasing the software.

Can someone please tell us when this function will reallly work for Windows?

28 replies

peterk48491532
Participant
June 28, 2022
I have exactly the same problem with windows 10 pro.
Participant
June 27, 2022

Same too here with Windows 10.

Participant
June 27, 2022

Same to me with Windows 11

Participant
June 27, 2022

Same here. On win11.

June 27, 2022

Same here on Windows 11

Participant
June 27, 2022

Same too here with Windows 10.

Participant
June 27, 2022
I have exactly the same problem with windows 10 pro.
Kreativstudio Kaplun
Community Expert
Community Expert
June 27, 2022

One sample screenshot (German). It says 8 seconds, but nothing happens. Even if it works the first time, just apply another presets and performance goes down until the application itself stops working. Seems like an architectureal flaw, not a superficial, minor error.