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Kreativstudio Kaplun
Community Expert
Community Expert
Jun 27, 2022 6:47 PM UTC
Open for Voting

P: AI-based masks as part of presets not usable on Windows

With the latest Adobe update, all AI-based masks (e.g. sky, subject) that are part of a preset are updated automatically when applying the preset to a new picture or when hovering over the preset to get a preview of what the changed picture will look like.

 

So far, so good. On our M1 MacBook Pro, everything works like a charm. Previews are created instantly. When you click on a preset, all changes are applied immediately. Works perfectly in LrC, LR, and Camera RAW. However, not on an iPad and not on the smartphone and we were not able to get an answer from someone at Adobe when this will be supported. 

 

HERE COMES THE REAL P'ROBLEM.

When you try to use the same function on a Windows 11 machine, IT DOES NOT WORK.

Generating a single preview can take up to 2 minutes. Alternatively, the GPU produces an error message, the application freezes or the software tells you that the AI-masks could not be computed. When you click on a preset, a window appears telling you that settings are being applied and that it will take a few seconds. However, same behaviour. It can take up to two minutes. 50/50 change of getting an update picture or an error message. It does not work, neither in LrC (Windows), Lr (Windows) or Camera RAW (Windows).

 

While on the Mac everything runs like a charm I can't help but get the impression, that someone forgot to test this function on Windows before releasing the software.

Can someone please tell us when this function will reallly work for Windows?

33 replies

Participant
Jun 28, 2022 12:13 PM UTC

same here on win10

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Participant
Jun 28, 2022 11:42 AM UTC

Same here on Windows 11

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Kreativstudio Kaplun
Community Expert
Community Expert
Jun 28, 2022 10:27 AM UTC

We tried the feature on 2 different laptops. CPU is maxed out, RAM as well.

 

Prozessor 12th Gen Intel(R) Core(TM) i7-12700H   2.30 GHz
Installierter RAM 16,0 GB (15,7 GB verwendbar)
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Edition Windows 11 Home
Version 21H2
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Participant
Jun 28, 2022 10:16 AM UTC

Some Problem, please fix the bug as soon as possible. Thanks 🙂

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Participant
Jun 28, 2022 8:52 AM UTC

Same problem with windows 10, doesn't work

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Participant
Jun 28, 2022 7:24 AM UTC

Same on Win11

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Participant
Jun 28, 2022 6:44 AM UTC

Same process error at windows 10. 

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Participant
Jun 28, 2022 6:10 AM UTC

Das selbe bei Windows 11

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Participant
Jun 28, 2022 6:05 AM UTC

Same here on Win 11

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Participant
Jun 28, 2022 5:51 AM UTC
I have exactly the same problem with windows 10.
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