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Participant
October 31, 2022

P: Backup won't write to Network drive

  • October 31, 2022
  • 23 replies
  • 4996 views

Lightroom Classic version 12.0.1

macOS 12.6.1 (21G217)

 

Upon quitting, Lr Classic asks to save a backup. If the backup is saved to a local drive, it succeeds. If it is set to save to a network drive (NAS) it fails.

1. Open Lightroom Classic

2. Quit Lightroom Classic, click Yes to really Quit

3. In the Back Up Catalog dialog select a network drive, Test integrity and Optimize can be checked or unchecked, click "Back up" button

4. Backup Up Catalog window appears with "Copying catalog" progress bar, it changes to "Compressing catalog backup"

5. Errror message appears, "Lightroom was unable to back up the catalog named "CatalogFilename". Please check your folder permissions, and make sure that you have available space on your backup drive and main catalog's drive.

6. Choose a local backup drive and it works

 

This was working in version 12.0, but would sometimes crash after saving. Now it doesn't crash, but it won't write. I tried unchecking and rechecking Full Disk Access in Security & Privacy for Lr Classic. No change. Error message attached.

 

This topic has been closed for replies.

23 replies

m cs16279208
Participating Frequently
November 10, 2022

Have not updated to 12 nor Ventura becasue of this isue.  We are we on the fix?

Participating Frequently
November 4, 2022

Same problem here in Windows 10 Pro. In my case, it won't backup to a Dropbox folder on a local drive (not the boot drive).

Sunil_Bhaskaran
Inspiring
October 31, 2022

Thanks for the heads up.
This is a known issue in 12.0.1.
https://helpx.adobe.com/lightroom-classic/kb/known-issues.html 
We are investigating.

Thanks,
Sunil