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Participating Frequently
Feb 28, 2020 8:43 PM UTC
Released

P: Bleeding color with Healing Tool

I updated to 9.3 this morning. Healing aspect of spot removal tool now has bleeding in many previously edited pictures which did not previously have bleeding -- what was before a clean background with spots removed now has ugly bleeding of color, and I can't use the healing tool properly in new edits either -- bleeds result.   What can I do to fix this -- I am pretty concerned, this has affected many photos.  Thanks.

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101 replies

Rikk Flohr-Retired
Adobe Employee
Oct 20, 2020 1:07 PM UTC

Greetings,

 

Updates for the Adobe Photography Products were officially released on 10.20.2020 that include fixes for this issue. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

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Rikk Flohr: Adobe Photography Org
Pattyoboe
Known Participant
Sep 24, 2020 7:53 PM UTC

Update: My tweet citing this thread did get their attention. They say they are working on the issue. 

We can dream, right?! 

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Pattyoboe
Known Participant
Sep 24, 2020 5:05 PM UTC

Perhaps if everyone posted on Twitter, tagging Adobe and Lightroom, we'd get some results? It's just an idea, but worth a try ...? 

I'm trying to imaging transferring all of my work to something else and that is more than overwhelming. A simple fix by them and we'd all be set. HOW can they not see this problem?

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Pattyoboe
Known Participant
Sep 24, 2020 4:46 PM UTC

Oh ... and the person responding implied that the problem was at MY end, not theirs. Do they not READ these posts here? 

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Pattyoboe
Known Participant
Sep 24, 2020 4:46 PM UTC

I had tweeted about the issue the other day and whoever responded implied it was the first he/she had heard about this! I'm so fed up. Adobe gets my monthly fee. Is that all that matters to them? Someone had once told me that that was their reputation and I denied it, thinking they were better than that. PLEASE, Adobe, fix this! At some point the old version won't work if we get newer updates to the iOS (from what I've heard), and then we are all going to be completely stuck. 

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alexskunz
Inspiring
Sep 24, 2020 1:04 AM UTC

By now, I'm quite certain that we're stuck with this. I'm still on LR 9.2.1 for that reason - at least until Adobe will confirm that the new 9.3 etc. behavior is the standard now.

 

I wish they'd bump the Process Version when they mess with something that alters how edits are rendered.

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Inspiring
Sep 23, 2020 10:36 PM UTC

Adobe have known about this issue for at least three months now. The spot removal tool used to work well, now it doesn't, and as drubb has said it also 'reverse affects' images that had been previously touched up, looked great, and now look terrible. This is a professional tool. I don't want to use a previous version of it because one of the most basic, essential tools has been messed with. I want to use the current version, and I want it to work. Adobe needs to fix it, what is the update Rikk???

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davidf38077000
Participant
Sep 20, 2020 11:46 AM UTC

I've had this before and just noticed something that might help.

 

In my photo I have an intruding tree coming into the photo which is uncropped

 
When I try to use heal to remove this I end up with a black smudge
 
This is pretty much the default position of the source for the heal (I moved it around a bit during the demonstration).  But if I move the source to the edge of the image then the problem disappears
This might not work for every image as not every one will have a suitable edge to clone from, but its definitely helped this morning in a couple of images.  It seems like the heal behaviour is slightly different if the source is near the edge.
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Inspiring
Aug 23, 2020 3:05 PM UTC
Yes, this needs fixing. The healing tool is almost unuseable. The worst bit is that it reversely affects images that had been touched up in the past and looked fine before.
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Inspiring
Aug 20, 2020 11:39 PM UTC
Don't apologise for ranting, this issue has gone on for FAR too long.
 
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