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Participating Frequently
Feb 28, 2020 8:43 PM UTC
Released

P: Bleeding color with Healing Tool

I updated to 9.3 this morning. Healing aspect of spot removal tool now has bleeding in many previously edited pictures which did not previously have bleeding -- what was before a clean background with spots removed now has ugly bleeding of color, and I can't use the healing tool properly in new edits either -- bleeds result.   What can I do to fix this -- I am pretty concerned, this has affected many photos.  Thanks.

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101 replies

Participating Frequently
Aug 20, 2020 1:20 PM UTC
thank you for responding.

I understand that Adobe cannot give us the exact ETA and time frames, but if my memory serves me well, with critical issues that warranted a hotfix release it was kind of hinted by the reps that it is acknowledged as critical and the team is working to fix it asap. Or in this case breaking a tool with two consecutive releases is not considered critical? (and not to mention waiting for almost half a year for a fix).
If 9.3 and 9.4 did not bring any new functionality and camera support, rolling back to 9.2.1 would a bit more bearable, but in this case it's really frustrating.
Sorry for ranting, but this approach really hits the nerve and with every similar case just pushes toward moving to competition.


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Rikk Flohr-Retired
Adobe Employee
Aug 20, 2020 12:42 PM UTC
https://feedback.photoshop.com/photoshop_family/topics/getting-the-most-from-this-forum-reporting-bugs

"Generally, Adobe does not announce the dates of pending bug fixes until they are actually released. ETAs will not be normally be released. "
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Rikk Flohr: Adobe Photography Org
Participating Frequently
Aug 20, 2020 12:11 PM UTC
ping, any response?
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Participating Frequently
Aug 19, 2020 7:05 AM UTC
ping...
Adobe, any updates on the issue?
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Participating Frequently
Aug 18, 2020 10:13 AM UTC
unfortunately not fixed, really hope that there will be 9.4.1 hotfix.
this is too much, not being able to properly use 2 consecutive updates.
@Rikk Flohr, can you please try to escalate this issue for a possible hotfix so we don't have to wait another two months?
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t0-bias
Known Participant
Aug 18, 2020 9:49 AM UTC
Is it fixed in 9.4 version? It is not included in patch notes if so.
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cygnl7
Known Participant
Aug 16, 2020 6:31 AM UTC
I downgraded to 9.2.1 and spot healing is working as expected again. Now I have to remember which photos I re-exported after upgrading to 9.3 as I'll need to go re-re-export them with 9.2.1 to fix them.
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Participating Frequently
Aug 15, 2020 12:31 PM UTC
I know a guy who has access to the RC version of the 9.4 update (that same build will probably be released sometime next week), so I forwarded him the sample DNG from Anthony Blackett. Unfortunately results are the same as in 9.3 (what a surprise...)
So it can go 3 ways:
 - could be fixed in a couple of weeks with v9.4.1 if issue is escalated enough
 - could be fixed in v10 (October-November)
 - or they will just say 'this is the new tool behaviour, deal with it'
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Rikk Flohr-Retired
Adobe Employee
Aug 10, 2020 2:25 PM UTC
No updates to Camera Raw and by extension, the Lightroom clients who use Camera Raw have been released since this issue was introduced. When it is, this thread will be updated.  Please see my post from 4 weeks ago.
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Rikk Flohr: Adobe Photography Org
Inspiring
Aug 10, 2020 3:22 AM UTC
Another update was released recently but still this hasn't been fixed, Rikk, can you tell us what is going on?
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