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FeedbackCommunityMember
Inspiring
Feb 13, 2019 9:19 AM UTC
Released

P: Crash on startup

I was using LR 8.2 today and tried to use the Enhance Details. An error came up saying I needed to update Windows 10 for it to work. I updated Windows 10 and ever since Lightroom Classic CC and CC for Desktop crash upon startup.

I have uninstalled Classic CC and gone back to 8.1 and I am able to work. This is very frustrating.

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    95 replies

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    FeedbackCommunityMemberAuthor
    Inspiring
    Feb 18, 2019 6:12 AM UTC
    Lucas, thanks for reporting that work around. 
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    FeedbackCommunityMemberAuthor
    Inspiring
    Feb 18, 2019 6:11 AM UTC
    Well rudi, at least I am jealous of your 1070 in your ROG while we sit here unable to Lightroom 😉 haha 
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    chillie
    Participant
    Feb 18, 2019 6:07 AM UTC
    turning off the MFAA worked for me.  Make sure to hit apply after making the changes.
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    chillie
    Participant
    Feb 18, 2019 5:34 AM UTC
    Artur - thanks for the work around
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    chillie
    Participant
    Feb 18, 2019 5:32 AM UTC
    thanks for the work around
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    Cool_Hand
    Cool_Hand
    Participating Frequently
    Feb 17, 2019 8:09 PM UTC
    After installing everything over and over, updating to the newest drivers. I uninstalled all Nvidia apps and restarted, windows then installed a old Nvidia driver automatically (388.63).  Now Lightroom launches.

    This isn't ideal at all. Since we are on driver 418.91 and 388.63 will not work with Premiere.
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    FeedbackCommunityMemberAuthor
    Inspiring
    Feb 17, 2019 7:36 PM UTC
    same here, very annoyed
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    FeedbackCommunityMemberAuthor
    Inspiring
    Feb 17, 2019 7:34 PM UTC
    Does work for me. all off, anialiasing etc mfaa, in dedicated profile. 
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    nekrosoft13
    Participating Frequently
    Feb 16, 2019 7:25 PM UTC
    NOT A SOLUTION.

    the only reason why this works, is because you reset the settings back to default.

    Once you enable quality (AA, Filtering etc.. ) other settings in nvidia control panel, the poorly written Adobe software crashes again.

    So if you use your PC to play games as well, and you want the best visuals, your games quality will suffer, because Adobe has bugs in their software.
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    rudioswald
    Participating Frequently
    Feb 16, 2019 6:17 PM UTC
    So you can be lucky
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