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P: Crash on startup

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I was using LR 8.2 today and tried to use the Enhance Details. An error came up saying I needed to update Windows 10 for it to work. I updated Windows 10 and ever since Lightroom Classic CC and CC for Desktop crash upon startup.

I have uninstalled Classic CC and gone back to 8.1 and I am able to work. This is very frustrating.

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V

vudela

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Laptop HP Omen

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vudela

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I m on the nvidia driver now and it still work...Nvidia Geforce GTX 1060 max-Q Design driver version: 24-21-13 9836... but really don't know why .... That's all I did and it's ok in my case. RackMultipart20190216240381skc-e13ac406-3d32-437c-b2a8-acf8e64c1d0f-1174245549.PNG

RackMultipart20190216240381skc-e13ac406-3d32-437c-b2a8-acf8e64c1d0f-1174245549.PNG

RackMultipart20190216240381lc5-4bf1970f-f08f-4b9a-bc66-465419d53a18-28110591.PNG

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rudioswald

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I do the same Things, but it will not work at my Notebook. I think you have at device the Microsoft Graphic Driver. This will works but not with Nvida drivers

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yonatans57105786

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I did, nothing helps, still crashing on startup

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vudela

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My Nividia drivers were up to date too, but after unistall all Nvidia drivers and softwares, installed 8.2 Lightroom everything became ok. Good luck !

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FeedbackCommunityMemberAuthor

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My Nvidia drivers are up to date and it still crashes, considering the popularity of Nvidia based devices this does seem it will become more of a problem as more users try to upgrade?

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V

vudela

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SOLUTION; Thank you to Jeffreys (https://feedback.photoshop.com/photoshop_family/topics/lightroom-classic-8-2-and-cc-both-crash-on-st...) Uninstall all nvidia drivers and softwares then reinstall Lightroom 8.2.... It works for me.

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rudioswald

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I deinstalled All NVidia Drivers and experience in Windows Apps after newstart, New Installation with the newest Driver for Notebook and Restart the Computer, then i install LR Classic CC 8.2 and nohing will start.
This way is not the right

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R

rudioswald

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Asus ROG 17.3 with GTX 1070. At my Desktop PC with RTX 2080 run LR Classic CC 8.2 fine and fast

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F

FeedbackCommunityMemberAuthor

Inspiring

And before windows update guy comments again, my Nvidia drivers are up to date, Windows is most up to date, all Adobe cc is up to date.

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