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Inspiring
February 13, 2019

P: Crash on startup

  • February 13, 2019
  • 95 replies
  • 945 views

I was using LR 8.2 today and tried to use the Enhance Details. An error came up saying I needed to update Windows 10 for it to work. I updated Windows 10 and ever since Lightroom Classic CC and CC for Desktop crash upon startup.

I have uninstalled Classic CC and gone back to 8.1 and I am able to work. This is very frustrating.

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95 replies

Participating Frequently
February 15, 2019
You have to completely remove the old ones fist. I removed all software from Nvidia, including GeForce Experience and the card from device manager. Restartet the computer, and then installed the latest version. 
Participating Frequently
February 15, 2019
I had 1809 since June\July, I had the final version of 1809  few days before it was officially released, I'm a windows insider.

I have Geforce 1080 TI, I tried 6 different drivers, dating back from November 2018 to Feb 2019.

Nothing changes, the only way to start lightroom is to disable the GPU in device manager.

GPU acceleration in Lightroom is broken almost every other version, but it never prevented the program to start. This is a new low for Adobe.


Inspiring
February 15, 2019
If I disable the graphics card and then launch LR8.2 it works so definately some sort of graphics card driver issue.
Inspiring
February 15, 2019
Did it allthistime removed the card the drivers and went back to LR8.1 then built it all back up again only for the same thing to happen. Now what do I do ?
Inspiring
February 15, 2019
Didn’t remove the card, will try that, thanks.
Participating Frequently
February 15, 2019
@2787792 Stewart, have you tried to remove  all Nvidia software, remove the card from Device manager, restart and the install the driver?
Inspiring
February 15, 2019
Didn’t work for me, sorry to say. Further crash reports sent.
Participating Frequently
February 15, 2019
@Rudi Oswald, restart your computer, and download new drivers for Nvidia website. 
Participating Frequently
February 15, 2019
It works fine. Thank you.

Actual I have tried using an older driver, but with no succes. When I uninstalled the drivers this time, i saw an error. 
Participating Frequently
February 15, 2019
What is todo for all nvidia driver uninstalling