Skip to main content
Known Participant
December 22, 2018

P: Crash switching between programs

  • December 22, 2018
  • 35 replies
  • 762 views

All of my regularly used Adobe products are crashing very frequently.
Photoshop & Acrobat the most, multiple times a day
Lightroom occasionally

All up to date on OS and Adobe CC. Multiple restarts. Frequently, but not always, happens when switching from one adobe product to another. No other software on my computer is acting this way

This is very aggravating

__
Mojave 10.14 (18A391)
MacBook Pro (15-inch, 2016)
2.9 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 460 4096 MB

This topic has been closed for replies.

35 replies

Inspiring
December 22, 2018
Since you're on a Mac (I'm a Mac IT Pro), try this: Give your Mac the "once over"! Run the free Onyx (https://www.titanium-software.fr/en/onyx.html), reboot. (In Onyx just run everything in the Automation tab). Run Disk Warrior if you can ($120),  (https://www.alsoft.com), reboot. If you can’t do Disk Warrior, at least run First Aid from Disk Utility. Also just doing a "Safe Boot" can clear out caches (restart, hold down shift until you see "Safe Boot" on the screen, then reboot normally. 
Legend
December 22, 2018
Hi Stephen, thanks for submitting a crash report with your email address. I was able to find your report. The primary crasher you're hitting should be address in a forthcoming update.
Inspiring
December 22, 2018
I haven't had a crash of LR or PS for years! But then, I use Win10 which 'just works'.

Happy Xmas,

Bob Frost
Known Participant
December 22, 2018
C.C., along with LR and Bridge have all gone down in the last couple of days. A sign of the times?
Art M.
Known Participant
December 22, 2018
I have had also Photoshop crash several times on me recently.  It's only the latest version that is doing this.   I have not upgraded my Mac to Mojave yet.   I only use Photoshop a few hours per week so it's significant that I've had crashes.  I edit headshots and portraits with perhaps a couple dozen layers, most of which are not full copies of the original but just adjustment or levels etc. 

Machine is 2015 MacBook Pro maxed out.  All software is current except the OS is pre-Mojave.  I am sorry that I don't have more information about the crashing, I will keep a log from now on.  

It is feasible that the crashes occurred because I had Chrome open with a several dozen window/tabs open.  I'm not convinced that Chrome plays well with other applications and memory when a lot of windows/tabs are opened.  I've since cut back.  But again, it's only the latest version of Photoshop that is crashing on me.   Perhaps it's a memory leak like Lightroom used to have?  We shall see.