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adda1960
Participant
October 29, 2021

P: Crash (Windows) Abstürze nach Aktivieren der xmp Speicherfunktion

  • October 29, 2021
  • 45 replies
  • 8071 views

Nachdem ich die xmp-Speicherfunktion in der neusten Lightroom-Version aktiviert hatte, stürzte Lightroom nach einiger Zeit ab. Bei jedem Neustart kam es erneut zum Absturz.
Erst ein Einspielen eines Backup-Katalogs löste das Problem.
Ich konnte das Problem durch Aktivieren der xmp-Speicherfunktion reproduzieren und lasse jetzt die Finger von dieser überarbeiteten Funktion.
Vermutlich hängt das Problem mit meinem großen Datenbestand zusammen. Mein Katalog umfasst knapp 400,000 Fotos. Lightroom scheint nach Aktivieren der xmp-Speicherfunktion die alle Fotos des Katalos dies Speicherung der xpm-Dateien durchführen zu wollen. Meine Vermutung ist, dass dies das Programm bzw. den Katalog überfordert.

 

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    45 replies

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    mrohrberg
    mrohrberg
    Participant
    November 11, 2021

    Set the language from default or whatever to english. Try again then. Mat

      JoeD84
      JoeD84
      Participant
      November 11, 2021

      I tried resetting the preferences. The application again got unersponsive and then crashed. 

      JoeD84
      JoeD84
      Participant
      November 11, 2021

      Hi together,

       

      Issue: 

      Since I updated to Lightroom Classic 11.0, Lightroom Classic crashes frequently. It does not seem to be reproducible by anything then waiting a random time. Even if just starting and doing nothing, it crashes after a random time.

      I submitted the Crashes in the Crashdialog.

      When the crash happens while doing something in LrC, the application freezes prior to crashing.

       

      I tried disabling GPU support and ensured writing XMP Files is unchecked.  

       

      • Lightroom Classic Version Number: 11.0
      • OS Version Number: Windows 11 Pro 21H2 (Build 22000.318)
      • Hardware: Surface Book Gen. 1 Nvidia GPU with recent Driver.

       

      I will try to attach more Systeminformation.

       

      What else can I try?

       

      Best regards

      JoeD

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      November 11, 2021

      In a first step please try to reset the Lightroom preferences. 

      https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
      S
      Steffen_D
      Participating Frequently
      November 11, 2021

      @Rikk Flohr: Photography  
      your described workaround dosen´t work in my case. At the moment the only thing that helps from time to time is the deactivation of the xmp autosafe option. In my optinion this must be fixed very soon because I work with differen Softwares where i neccesarily need the XMP files...

      M
      Marcelo Rebello
      Participant
      November 11, 2021

      O Lightroom está fechando sozinho. Envio de relatório mas sempre trava.

       

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      </binaryImageSet>
      <dumpType>
      Full
      </dumpType>
      <hbLogSessionDllStatus>

      </hbLogSessionDllStatus>
      </crash>

      <sessionId>
      ad4fc1f3-013b-42f2-8479-d464d645ac3b
      </sessionId>
      </crashreport>

       

      amohnst
      amohnst
      Participating Frequently
      November 10, 2021

      Hi I am back again. Just unchecking "automatic XMP writing" alone was not sufficient, it looked better after also deactvating CPU and resetting the preferences. But not for long. As I suspected before, also writing XMP manuelly causes a crash. It is no problem for single photos, but batch processing is. It seems to be related to the number of photos - around 500 is o.K., numbers above 1000 result in imidiate closure of LR Classic.

       

      Many thanks, Andrea
      B
      bertramquadt
      Inspiring
      November 9, 2021

      Had V11 installed via creative cloud on my iMac immediately after installing MacOS Monterey (12.0.1).
      V11 does not start under this MacOS, but instead hangs itself while trying to reload preferences.
      Tried to rename preferences folders to "old", tried resetting preferences, both to no avail.
      Lightroom has full accessibility and full disk access.
      Had to downgrade to V10.4, luckily this is running.
      I hope that Adobe fixes the issue quickly.
      Would love to try support, but chat is available only through office hours, when I am at my day job. 

      B
      bertramquadt
      Inspiring
      November 9, 2021

      PS: This is concerning LrC V11, of course.

      M
      manuelm53709717
      Participant
      November 9, 2021

      Hi @Rikk Flohr: Photography 

      Unfortunatelly I never had the XMP setting activated, so this might be another issue.

      While disabling the GPU improved the issue to some extend, LR is still not running stable. 

      (eg. rendering Previews suddenly ends in a crash after couple of hundred pictures - or some hours like @16416448 wrote) 

      I tried to use LR in a small windowed mode on a 4k screen, which seems to improve things A BIT - but tbh, that can't be a permanent fix?!

      Also tried the standard dis and enabling windows font scaling options with no result. 

       

      I wonder why the suggested solutions, almost exclusivly result in limiting the computational power of our systems or workflows such as XMP-disabling.

      After all we have dedicated GPUs to accelerate certain fuctions, not screwing up everything...

      Rolling back the catalouge results in major additional work for some of us that are importing hundreds of pictures daily.

       

      In the current state LR is 100% unfit for professional use - we got deadlines to fill and pay enough to not sit there for days trying different standard fixes.

      A
      Anonymous
      November 8, 2021

      Grrrr crashed after 2 hours

      A
      Anonymous
      November 8, 2021

      I have moved my catalogue from the SSD system disk to another disk, moved the RAW Cache from the SSD system disk to another disk and deactivated the GPU.

      So far, no crash...

      (automatic saving of XMP files was not enabled either)

      Show more replies
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