P: Crashes on importing from iPhone with Catalina

Rikk hi,

I'm wondering if this thread is still alive..

I'm having similar issues and would love to find a fix for the issue.
I'm using Windows 10 (sorry not sure of version number as I'm on a different PC posting this, and LR Classic 6.14. 
Now, I realise the post originally mentioned that the issue was fixed in LR Classic 9.1, but considering I can no longer get that, I'm wondering if there's a workaround?

It's SMB. I haven't tried yet to switch to the device name. I'll try that. Thanks

Is your connection AFP or SMB?

SMB will work far better.  If you connect via your Synology device's name rather than IP address do things work better?

Jason,

I'm confident its not your Synology.  I have struggled with importing issues from both my Mac and my Windows machine to an NAS device.   My problem seems identical to yours.  I switched from the Mac to Windows in an attempt to find a resolution.  No success.  I'm encouraged that Rikk might facilitate a solution.  Otherwise, its so disappointing.  Lightroom has some fantastic features and a great interface.  But it utterly fails in the basic "block and tackle" of simply getting the photos into the catalogue from one of the most predominant devices in the market - the iPhone.  I don't know why Adobe hasn't made this a higher priority to fix.

Kevin  

I'm having a similar problem. I'm running LR 9.2.1 with OS 10.15.4 on a 2018 Mac Mini with iOS 13.4.1 on an iPhone11Pro. My LR catalog is on my internal hard drive, but all of the pictures are stored over the local network on a Synology with a dedicated IP address that automatically mounts on my Mac Mini. When I connect my iPhone11Pro, LR can see all of the photos on the phone, but when I try to import just one or two photos (or any amount), it looks to start the import process, but hangs and actually never imports anything. If I quit LR (and the import process), it tells me that "The following files were not imported because they cannot be read or the destination folder is not writeable. (1)". While I understand this might be potentially a Synology issue, I can import plenty of other photos from various hard drives to the same library (the only one I use, currently containing 75K photos), so I suspect it's not. Any suggestions?

belongs in new thread

Please reference the new conversation here: iPhone Import Hangs

Moving to Windows thread

Please reference the new conversation here: iPhone Import Hangs

original thread Mac. These users are Windows

Please reference the new conversation here: Lightroom Classic: Windows 10 Hangs during import from iPhone

Thanks and please forgive the delayed reply.

Windows  10 version 1903 OS Build 18362.720
Lightroom Classic Version 9.2  [202001311240-2d026470]
iPhone XR iOS 13.3.1

Thanks,

Phil

Rikk,

Thank you so much for your help.  I have Windows 10 Version 1909 (OS Build 18363.720)

I have Lightroom Classic Version 9.2 [202001311240-2d026470]

My iOS Version is 13.4.1 on an iPhone 6s Plus.

Warm regards,

Kevin