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Inspiring
November 4, 2023

P: Crashing when writing caption metadata

  • November 4, 2023
  • 59 replies
  • 7627 views

LR Classic is frequently crashing in the metadata caption box. I can't reliably reproduce the issue, it just works for a while then LR disappears and then crash report window appears.

 

I do notice the text drawing in the caption box gets a bit flaky. Odd or just deleted text appearing then disappearing. MacOS's new caps-lock indicator gets a bit flaky too, before a crash.  I also have dynamic spell checking on, but that appears to be stable.

 

LR Classic version: 13.0.01

MacBook Info

 Model Name: MacBook Pro

  Model Identifier: MacBookPro18,4

  Model Number: Z15H000UBX/A

  Chip: Apple M1 Max

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 64 GB

  System Firmware Version: 10151.1.1

  OS Loader Version: 10151.1.1

 

59 replies

johnrellis
Legend
December 15, 2023

This problem no longer occurs in the new LR 13.1 on my Mac OS 14.1 when using a French keyboard with the Mac input source sent to French. I type circumflex and other keys and LR doesn't crash.

 

It would be good for others to report their experience on LR 13.1. (Verify you've updated by doing the menu command Help > System Info.)

johnrellis
Legend
December 13, 2023

@nunomoreiraphoto, LR 13.2 is likely due this week or next, and hopefully it will fix this bug. Meanwhile, you'll have to use one the workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idc-p/14236568#M49159

nunomoreiraphoto
Participant
December 13, 2023

In Lightroom classic, on Library module, when I try to write a word with any kind of accent on any metadata field the Lightroom crashes. I already tried to uninstall and install it again and the problem continues. Any solution?

Participant
December 12, 2023

Good afternoon

This problem posted 9th november

It is still happening

When do you expect it to be solved

Participating Frequently
December 10, 2023

I just updated to version 13.0.2 and I'm facing a problem for the first time ever. I'm trying to export files and put them in a subfolder which I'm trying to give a name in Greek. In English, there's no issue. In Greek I have an issue ONLY if I try to put the accent on a letter. Καπαγεριδης is OK while Καπαγερίδης brings up the message "An internal error has occured" -[__NSCFConstantString CharacterAltIndex:]: Range or index out of bounds". I've done this many times before with previous versions, never had an issue.

Not a big deal, just to let you know.

johnrellis
Legend
December 9, 2023

@dave1268, your symptoms are significantly different than the other reports in this thread, which are triggered by particular keys on non-English keyboards. I think LR 13.1 is likely to be released this coming week, and if your issue persists after that, I recommend you start a new thread with full details about your issue, including the output from the menu command Help > System Info.

Participating Frequently
December 9, 2023

No particular keys.

johnrellis
Legend
December 9, 2023

"I am using english only."

 

Does it happen only when you type particular keys?

 

Participating Frequently
December 9, 2023

I am on a silcon M2 Max on Sonoma Mac running lightroom classic 13.0.1 and I upgraded to 13.0.2 and have repeadly crashed trying to add titles in the metadata module.  About every 3rd image causes a crash.  I noticed with 13.0.2 that opening the keyword panel and clicking gave an all white keyword panel and the same in the title box in metadata so I when back to 13.0.1.  Still crashes on 13.0.1 but not as often.  I am using the english keyboard with only english characters, no special characters.  So this different that the report on crashing with special characters or non english keyboard and it was suggested that I repost so it doesn't get lost.

Participating Frequently
December 9, 2023

I am using english only.