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Inspiring
November 4, 2023

P: Crashing when writing caption metadata

  • November 4, 2023
  • 59 replies
  • 7627 views

LR Classic is frequently crashing in the metadata caption box. I can't reliably reproduce the issue, it just works for a while then LR disappears and then crash report window appears.

 

I do notice the text drawing in the caption box gets a bit flaky. Odd or just deleted text appearing then disappearing. MacOS's new caps-lock indicator gets a bit flaky too, before a crash.  I also have dynamic spell checking on, but that appears to be stable.

 

LR Classic version: 13.0.01

MacBook Info

 Model Name: MacBook Pro

  Model Identifier: MacBookPro18,4

  Model Number: Z15H000UBX/A

  Chip: Apple M1 Max

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 64 GB

  System Firmware Version: 10151.1.1

  OS Loader Version: 10151.1.1

 

59 replies

johnrellis
Legend
December 5, 2023

@dave1268, "repeatedly crashed trying to add titles in the metadata module"

 

Dave, are you using a non-English keyboard, and do the crashes occur only when typing particular keys, e.g. the circumflex (^) or keys with accents? 


If this doesn't match your symptoms, then you may be experiencing a different problem than described by this thread, and it would be best to start a new one so your problem doesn't get lost.

Participating Frequently
December 5, 2023

I am on a silcon M2 Max on Sonoma Mac running lightroom classic 13.0.1 and I upgraded to 13.0.2 and have repeadly crashed trying to add titles in the metadata module.  About every 3rd image causes a crash.  I noticed with 13.0.2 that opening the keyword panel and clicking gave an all white keyword panel and the same in the title box in metadata so I when back to 13.0.1.  Still crashes but not as often.

Participating Frequently
December 5, 2023

Same thing for me, I installed the new update full of hope, but no luck...

johnrellis
Legend
December 4, 2023

"This bug is in Adobe's radar to fix it?"

 

Yes, the official status at bottom of the first post says Bug: Investigating, and Adobe Employee Rikk Flohr's pinned reply at the top says, "logged a bug with the team".

 

johnrellis
Legend
December 4, 2023

"I have installed the latest updates to LrC and to MacOS ... yet LrC is still crashing while entering Title and Description text. ... Lightroom Classic version: 13.0.2"

 

Unfortunately, LR 13.0.2 fixed just one bug:

https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html 

 

LR 13.1 is likely due this week or next. Until then, you'll have to continue with the tedious workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idc-p/14236568#M49159 

GoldingD
Legend
December 4, 2023

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) jb: Search + Replace
4) Nikon Tether Plugin

 

So that one plugin, that involves the very metadata you are having issues with. what if you deactivate or delete it??

 

info on the plugin by John Beardsworth, Search + Replace:

http://www.beardsworth.co.uk/lightroom/search-and-replace/

tercioleal
Participant
December 4, 2023

LrC Version: 13.0.2 (but it was happening from 13.0)

OS: macOS Sonoma 14.1.2

Mac Mini M2

 

I'm trying to keyword photos inside People option (O), but when I start typing a keyword in a photo, LrC  crashes.

This is started to happen after I installed version 13.

Please check.

Rikk Flohr_Photography
Community Manager
Community Manager
December 4, 2023
Rikk Flohr: Adobe Photography Org
tercioleal
Participant
December 4, 2023

@Rikk Flohr: Photography, yes, I have keywords with accent. And based on your comment, I tested to put in "Title" and "Description" words with accent, and had the same problem. 

 

I sent my error log to Adobe, so I think you can find it through my e-mail.

 

This bug is in Adobe's radar to fix it?

Inspiring
December 4, 2023

I have installed the latest updates to LrC and to MacOS, and restarted my Mac after both, yet LrC is still crashing while entering Title and Description text. Crash logs have been submitted. This is hampering productivity. 

 

Regards, Geoff

Lightroom Classic version: 13.0.2 [ 202311290958-8ff975ea ]
License: Creative Cloud
Language setting: en-AU
Operating system: Mac OS 14
Version: 14.1.2 [23B92]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 65,536.0 MB
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 1,300.6 MB (1.9%)
Virtual memory used by Lightroom: 409,351.3 MB
Memory cache size: 172.0MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 257MB / 32767MB (0%)
Camera Raw real memory: 258MB / 65536MB (0%)
Standard Preview Size: 2880 pixels
Displays: 1) 2560x1440, 2) 3600x2338

Graphics Processor Info:
Metal: Apple M1 Max
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) jb: Search + Replace
4) Nikon Tether Plugin

Config.lua flags: None

 

 

Participating Frequently
December 4, 2023

I'm having the same issue. I have a US keyboard, Lightroom Classic 13.2, Mac OS Sonoma 14.1.2.
I use the "US International - PC" input source.
When I type the tilde or an accent on the "Rename" dialog, the dialog goes away (like pressing Esc).
If I type it again, Lightroom crashes. 

jordi_olot
Participant
November 30, 2023

Same problem here on LrC 13.0.2 on MacOS Sonoma 14.1.1, when I press an accent key on my Spanish keyboard when typing the name of a collection. Already reported the case.