Skip to main content
Inspiring
Nov 4, 2023 11:57 AM UTC
Released

P: Crashing when writing caption metadata

LR Classic is frequently crashing in the metadata caption box. I can't reliably reproduce the issue, it just works for a while then LR disappears and then crash report window appears.

 

I do notice the text drawing in the caption box gets a bit flaky. Odd or just deleted text appearing then disappearing. MacOS's new caps-lock indicator gets a bit flaky too, before a crash.  I also have dynamic spell checking on, but that appears to be stable.

 

LR Classic version: 13.0.01

MacBook Info

 Model Name: MacBook Pro

  Model Identifier: MacBookPro18,4

  Model Number: Z15H000UBX/A

  Chip: Apple M1 Max

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 64 GB

  System Firmware Version: 10151.1.1

  OS Loader Version: 10151.1.1

 

76 replies

Andre Sena
Participating Frequently
Nov 30, 2023 3:06 PM UTC

@Rikk Flohr: Photography thanks. Now that doc is in my browser favorites. 

Translate
Rikk Flohr-Retired
Adobe Employee
Nov 30, 2023 3:04 PM UTC
Rikk Flohr: Adobe Photography Org
Andre Sena
Participating Frequently
Nov 30, 2023 3:01 PM UTC

@Rikk Flohr: Photography oh, I see, 13.0.2 is only a fix for the "Unable to advance to the next photo" issue. Thanks for pointing that out.

Translate
Participant
Nov 30, 2023 2:58 PM UTC

Afeter upgrade today it still crashes with french canadian keyboard whe a vowel is used with a special accent : diaeresis, circumflex... did not try Cedille. Two words : QA & QC.

Translate
Rikk Flohr-Retired
Adobe Employee
Nov 30, 2023 2:49 PM UTC
Andre Sena
Participating Frequently
Nov 30, 2023 2:46 PM UTC

Just update to 13.0.2 and the problem persists.

Translate
Participant
Nov 27, 2023 8:42 PM UTC

Hi Adobe

Endless crash reports have been sent.  I would expect an emergency Adobe team working 24/7 to fix the issue.

Adobe Lightroom crashes when foreign letters are used to write keywords WORLD wide problem. Sonoma 14+ and Lightroom 13+ 

Since this is affecting users worldwide it should be a priority to fix.  We expect that based on the subscribtion price we should not have to wait long for a fix. Or if not then a disccount for the time the software is unusable! Workarounds are not an option. Just fix the problem. ASAP. 

Translate
Participant
Nov 27, 2023 12:00 PM UTC

Same with french canadian keyboard. Crashes only when i type accentuated characters (é, è, à, etc)

Translate
Participant
Nov 26, 2023 12:51 PM UTC

Lightroom Classic crashes continuously each time a foreign character like Á Í Ý is entered in the keyword section of LRC. I am on a recently updated iMac27 with Sonoma 14.1.1 and Lightroom Classic v.13.0.1. Updated this morning. The Lightroom Classic in this condition is completely unusable as software.

Translate