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Inspiring
November 4, 2023

P: Crashing when writing caption metadata

  • November 4, 2023
  • 59 replies
  • 7627 views

LR Classic is frequently crashing in the metadata caption box. I can't reliably reproduce the issue, it just works for a while then LR disappears and then crash report window appears.

 

I do notice the text drawing in the caption box gets a bit flaky. Odd or just deleted text appearing then disappearing. MacOS's new caps-lock indicator gets a bit flaky too, before a crash.  I also have dynamic spell checking on, but that appears to be stable.

 

LR Classic version: 13.0.01

MacBook Info

 Model Name: MacBook Pro

  Model Identifier: MacBookPro18,4

  Model Number: Z15H000UBX/A

  Chip: Apple M1 Max

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 64 GB

  System Firmware Version: 10151.1.1

  OS Loader Version: 10151.1.1

 

59 replies

Andre Sena
Participating Frequently
November 30, 2023

@Rikk Flohr: Photography thanks. Now that doc is in my browser favorites. 

Rikk Flohr_Photography
Community Manager
Community Manager
November 30, 2023
Rikk Flohr: Adobe Photography Org
Andre Sena
Participating Frequently
November 30, 2023

@Rikk Flohr: Photography oh, I see, 13.0.2 is only a fix for the "Unable to advance to the next photo" issue. Thanks for pointing that out.

Participant
November 30, 2023

Afeter upgrade today it still crashes with french canadian keyboard whe a vowel is used with a special accent : diaeresis, circumflex... did not try Cedille. Two words : QA & QC.

Rikk Flohr_Photography
Community Manager
Community Manager
November 30, 2023
Andre Sena
Participating Frequently
November 30, 2023

Just update to 13.0.2 and the problem persists.

Participant
November 27, 2023

Hi Adobe

Endless crash reports have been sent.  I would expect an emergency Adobe team working 24/7 to fix the issue.

Adobe Lightroom crashes when foreign letters are used to write keywords WORLD wide problem. Sonoma 14+ and Lightroom 13+ 

Since this is affecting users worldwide it should be a priority to fix.  We expect that based on the subscribtion price we should not have to wait long for a fix. Or if not then a disccount for the time the software is unusable! Workarounds are not an option. Just fix the problem. ASAP. 

Participant
November 27, 2023

Same with french canadian keyboard. Crashes only when i type accentuated characters (é, è, à, etc)

johnrellis
Legend
November 26, 2023
Participant
November 26, 2023

Lightroom Classic crashes continuously each time a foreign character like Á Í Ý is entered in the keyword section of LRC. I am on a recently updated iMac27 with Sonoma 14.1.1 and Lightroom Classic v.13.0.1. Updated this morning. The Lightroom Classic in this condition is completely unusable as software.