P: Curves bug with Wacom Intuos Pro

I have the same issues with a Wacom mouse.  Just installed newest LR CC and updated Wacom driver on my Intuos 4.  Makes the new Lightroom pretty difficult to use.  

@Jeffrey, followed all of the steps. Downloaded the latest driver for Mac which is 6.3.15-1 (found no 6.3.14-2). Nothing changed. Still jerky, laggy behavior in LR CC 2015.2.1 curves adjustments. With and without my settings reapplied. Don't know what else I could do. I would give OS X 10.11 a try, but I cannot 'cos some of my hard- and software is not yet fully supported.
Someone in the forums told me it's working with an old wacom driver, but I don't know the exact version number and where to get it.

Btw. I don't have the Windows Ink option in the driver under Grip Pen-Mapping, but there is an Ink Tab in the OS X system prefs, which is turned off. I think that is the same

I talked with my contact at Wacom, here's what he suggested:

Right now I am not seeing any noticeable lag on my systems.

Try this:

1. Back up your existing settings using the file utility (Applications – Wacom Tablet – Wacom Tablet Utility) (save the backup as a zip in case I need to get it to an engineer either at Adobe or Wacom)
2. Using the same utility remove the existing driver completely.
3. Download and install the latest driver that posted last Friday ( 6.3.14-1 Win/6.3.14-2 Mac)
4. Report back if the problem persists
5. Reapply the backed up settings and see if the problem comes back. This will tell us if the issue is the settings that is causing the problem.

Markus,

Don't hold your breath, it didn't work for me...

Tried the first part, Switching Flicks and Press & Hold off - made no difference, even after a reboot.

Didn't try the second, as (unless I'm reading it wrong) it suggests turning Windows ink off, then using WinTab instead for PHOTOSHOP - they key here being Photoshop.
That means Windows Ink will be off for Lightroom, which means I don't get pressure sensitivity in Lightroom. Or I turn Windows Ink on for Lightroom only, meaning I get the original laggy sliders. So I can't see the point of that.

I'm now trying the dreaded latest update to Creative Cloud in the vain hope that will fix it, but having read the reviews of the latest CC update, it's probably just going to break my computer even further.

Do you remember the good old days when you just took photos, and edited them in Lightroom & Photoshop without any problems 😞 Ah, them were the days 🙂

Thanks Andrew,

I'will try this tomorrow, although it seems this is mostly for Windows. As I am on Mac, but I will gibe it a try.

Hi, so I logged the 'laggy sliders' problem as a support call with Wacom. After a few email bounces back and forth (where they were telling me to turn windows ink off, and me pointing out this turns off pressure sensitivity within PS), they sent me the following.

** I've not tried this yet, so no idea if it works for laggy sliders in Lightroom, or indeed if it will fix the curves issue you are all describing, but I've posted here in the hope it will help someone **

------------------------
I asked you to test to disable the "Use Windows Ink". That was a test to narrow down the problem, not intended as a solution.

Try disabling the 'ripple effect' (Press and hold to right click) and the 'Pen Flicks':
Open the PEN AND TOUCH settings from the CONTROL PANEL.
Change to the PEN OPTIONS tab.

Select PRESS AND HOLD from the list of pen actions and click SETTINGS.

Uncheck ENABLE PRESS AND HOLD FOR RIGHT-CLICKING to remove the "ripple" effect.

Change to the FLICKS tab and uncheck the two checkboxes.

If that does not help, he should try reverting to WinTab. Windows Ink is supposed to provide better functionality, but many users do not notice any difference.

Reverting to WinTab:
From Photoshop CC 2014, the 'stylus' changed to use Microsoft's system APIs. With these APIs you need to have Windows Ink enabled. These APIs give better stroke results and improve the out-of-the-box experience using Windows tablet/convertible devices.

If you want to go back to the old WinTab implementation of previous versions do the following:

• Close Photoshop

• find Photoshop's Settings folder, normally in:

C:\Users\[USERNAME]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings

NB AppData is a hidden folder! If you can't see it, you need to change your view settings in Windows Explorer to show hidden files.

• create new text file in this folder (e.g. with notepad) and name it: PSUserConfig.txt

• Open this file and paste or write these two lines:

# Use WinTab

UseSystemStylus 0
• Save the file, and open Photoshop.

• If you later want to rever to Windows Ink / turn off the gestalt's functionality, if it doesn't contain any other commands delete the PSUSerConfig.txt file, rename it, or move it to a different folder. If it does, change the lines so they read:

# Use Windows native tablet support

UseSystemStylus 1 Photoshop CC 2015

More about this you can find here :

https://forums.adobe.com/thread/1500227

Hope this helps.
Customer Support Team
WACOM

Ink is turned off

I also tried it withe the latest Wacom driver 6.3.15-1. No luck. I don't understand why curves are working great in Photoshop and Camera Raw, but not in Lightroom.
I'm thinking about selling my wacom intous pro.

Is Windows Ink checked or unchecked in the Wacom driver?

Sadly, not for me. I installed LR CC2015.2 and Wacom 6.3.14-1, but stayed on 10.10.5. Curves are still as jerky as before. Could it be that the new 10.11 is making the difference?