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P: (Customer specific) LR Classic showing inconsistent details about synching with LR Mobile

Forum|Forum|4 years ago
October 20, 2021
32 replies
4021 views

When I click on the cloud icon in the upper right hand of LR Classic it says it is synching 1,759 photos. If i click on the gear icon and go to the sync dialog it says it is syncing 25 photos. It's been saying this for many weeks. I can't figure out what photos it's syncing (or not) and what is going on...?

Windows

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Rikk Flohr_Photography

Community Manager

The but is still open but I will have to see if the team can provide an update.

Rikk Flohr: Adobe Photography Org

Rikk Flohr_Photography

Community Manager

Log in with your Adobe ID at https://lightroom.adobe.com

Do you have a Sync Issues folder as shown in this image?

Rikk Flohr: Adobe Photography Org

Known Participant

Thank you for your reply.

I don't have a sync issues folder, as you can see in this photo.

Rikk Flohr_Photography

Community Manager

That indicates that problem is likely in Lightroom Classic locally.

How many images show in your All Synced Photos collection in the Catalog panel of the Library module?

Rikk Flohr: Adobe Photography Org