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Inspiring
October 25, 2020

P: Email not working-External error has occurred: ?:0 Attempt to index field 'font'( a nil value )

  • October 25, 2020
  • 166 replies
  • 5374 views

Ever since the V10 update my email out of LR Classic has quit working, but instead returns the above error message.  I have reset the preferences, deleted and readded my email client to no avail.  Still does not work and from the forum, it looks like there are lots of nil value errors happening.

System specs:

OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name JOESALIENPC
System Manufacturer Alienware
System Model Alienware Aurora R7
System Type x64-based PC
System SKU 0858
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware 1.0.22, 6/9/2020
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Alienware
BaseBoard Product 0VDT73
BaseBoard Version A00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name JOESALIENPC\Jhud2
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 21.4 GB
Total Virtual Memory 40.9 GB
Available Virtual Memory 25.4 GB
Page File Space 9.12 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

This topic has been closed for replies.

166 replies

tasson
Participant
October 28, 2020

I am having the same problem - have tried changing email preferences with no resolution.  Help!

Participating Frequently
October 28, 2020

Having the exact same problem. Upgraded to LR Classic  10 and now can't export photos to my email address. Everything worked fine until I updated to the  latest version . 

This really sucks. 

''An internal error has occurred: ?:0: attempt to index field 'font' (a nil value)''

Rextilleon
Inspiring
October 28, 2020

Huge problem for me--might force me to temporarily flee from LR.  Just amazing this major bug wasn't picked up.  Funny thing is I was on with Adobe support for well over an hour today--they tried everything--sad thing is  is they obviously were't even aware that it's a reported bug.

Inspiring
October 27, 2020

Same issue here! Standing by for solution.

Inspiring
October 27, 2020

Same here - I tried uninstalling/reinstall and different gmail accounts - all the same.

This bug needs to be fixed as email export not working is seriously tedious 

Inspiring
October 27, 2020

Any solutions?  I'm having the same problem.