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August 17, 2023

P: (French/German/Spanish) Masks panel scaling issue

  • August 17, 2023
  • 49 replies
  • 10573 views

The mask panel doesn't scale correctly with LRc 12.5: all the right values are hidden.

Bug appears when French language is selected. English language seems unaffected.

Mac OS Ventura 13.5f

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49 replies

Rikk Flohr_Photography
Community Manager
Community Manager
October 10, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
October 10, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Participant
October 6, 2023

Thank you for your solutions. I've just put Lightroom Classic 12.5 in english version and it's OK now… I can wait for the next update. And sorry for my broken english.

Participant
October 6, 2023

Bonjour, je viens de faire la mise à jour de Lightroom Classic vers 12.5. Depuis, dans le module Développement, lorsque j'active les outils de masquage, la palette contenant les curseurs de réglage s'affiche de façon incomplète : à droite des curseurs il manque les cases dans lesquelles apparaissaient les valeurs numériques des réglages appliqués. Elles sont bien là (on en voit un petit bout) mais elles sont masquées par le bord droit de la fenêtre. Une partie des informations est donc masquée, ce qui est très gênant.

Est-ce que quelqu'un a rencontré ce bug et que dois-je faire ?

Merci par avance de votre réponse.

Tiny.Nature_Photography
Participant
October 1, 2023

Hi,

 

when I try to zoom in/out the panels on the right and left side, it works fine, but when I'm in the masks, the right side of the info is cut off.

Does anyone have the same problem or an idea why this is so?

 

Thank you!

 

[moving to primary thread for the acknowledged issue - Mod.]

johnrellis
Genius
October 1, 2023

Adobe has acknowledged this bug in LR 12.5. See here for several workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-french-german-spanish-masks-panel-scaling-issue/idi-p/14015935

 

Let's hope it will be fixed in LR 13, which we might expect to see in a couple weeks.

johnrellis
Genius
September 26, 2023

See here for more workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-french-german-spanish-masks-panel-scaling-is...

 

I think there's a good chance it will be fixed in the next release of LR, which likely will come out around the time of Adobe Max mid-October. (LR releases about every 8 weeks.)

iMax90
Participant
September 26, 2023

Same happens to me in Spanish and the solution that Adobe gives is: swap left to right or change language. Man... All the money we pay and they cannot release a simple patch to solve this issue that is clearly affecting several of its clients. Unbelievable...

Participant
September 26, 2023

Firstly, I updated to the 12.5 version to instant dissapointment when I clicked on the masking tool and discovered all the sliders values and the rest of that development column out of the frame to its right... Got back to 12.4 version and everything is fine.

Also, in both software versions images couldn't be exported, getting a message saying "the watermark has failed"...

 

 

I've been able to fix the bug with the development module by uninstalling 12.5 version and getting back to 12.4, but can't get any of my images watermarked with any version and this is the 2nd time it has happened to me withinh the last year with the last 3 versions, not being able to export images as I'd like during several months... Am I going to get a refund from Adobe beacause of this? I'm getting quite frustrated now.

 

What blows my mind the most is that last week, with the exact same 12.4 version I was able to export images with my watermark without any issues and nothing is changed in my system since then!!!  

 

By the way, I'm using the Apple M2 Max chip with the 13.5.2 version. 

 

 

johnrellis
Genius
September 26, 2023

"all the sliders values and the rest of that development column out of the frame to its right..."

 

This bug was introduced in French, German, and Spanish in 12.5. See here for workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-french-german-spanish-masks-panel-scaling-issue/idc-p/14019729#M46051

 

I think there's a good chance it will be fixed in the next release of LR, which likely will come out around the time of Adobe Max mid-October.

johnrellis
Genius
September 22, 2023
marta.umami
Participant
September 22, 2023

Cuando trabajo con la herramienta máscara, no puedo ver los valores de la derecha, los números.

Solo ocurre con esta herramienta, con las demás no hay problema.

He desinstalado e instalado LR classic v 12.5 varias veces

He actualizado el sistema operativo del portátil (MacBook Pro 16" 2021) a macOS Ventura 13.5.2

Y no consigo que funcione correctamente y no puedo trabajar porque me faltan los valores de la herramienta.

No he encontrado este problema en el chat, o no he sabido describirlo.

Gracias por la ayuda.

Saludos.

Marta

 

marta.umami
Participant
September 22, 2023

Hola de nuevo! 

Sí existía info sobre este problema en el chat, sorry I didn't found it earlier!
He probado en la versión English y el problema ha desaparecido.

Espero que pueda solucionarse para la versión en español.

Gracias!!