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Inspiring
Aug 14, 2019 3:48 PM UTC
Released

P: Hanging on launch (Mac 10.14.6)

I just upgraded Lightroom Classic from v 8.1.3 to 8.4.  It now hangs. I am on MacOS Mojave version 10.14.6. When reverting to v 8.1.3, Lightroom works fine. Are there compatibility issues with this version of Mojave? Thanks

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89 replies

Inspiring
Sep 26, 2020 9:42 AM UTC

@Rikk your tip helped for me. Win 10. LR v9.4

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Rikk Flohr-Retired
Adobe Employee
Feb 11, 2020 2:16 PM UTC
Updates to Lightroom Classic, Camera Raw, and the Lightroom Ecosystem were released yesterday and contain a fix for this issue.  Please install the appropriate update and see if it solves this problem. You can read more about the updates here.

Thank you for your patience. 
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Rikk Flohr: Adobe Photography Org
Victoria Bampton LR Queen
Community Expert
Community Expert
Nov 4, 2019 5:54 PM UTC
Yes. For your sanity, do a catalog backup or use the OS to duplicate the catalog (just the lrcat bit) before you uninstall, then you'll be doubly sure it's safe.
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Victoria - The Lightroom Queen
Inspiring
Nov 3, 2019 10:42 PM UTC
If you re-install will all of you albums stay in tact?  Thank you in advance.  
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paulw28179110
Participating Frequently
Sep 19, 2019 1:54 PM UTC
Click on the Creative Cloud Manager from the tool bar and the drop down has three dots top right hand corner, the first option is "check for app updates" click on that and you'll then get the option to upgrade again.
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leilas69594917
Participant
Sep 19, 2019 1:54 PM UTC
Thanks, it now works.
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leilas69594917
Participant
Sep 19, 2019 1:50 PM UTC
Where do you see 3 vertical dots?  Thanks
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paulw28179110
Participating Frequently
Sep 19, 2019 1:42 PM UTC
I just did the same... 

Click on the three vertical dots and select check for upgrades and it sorts itself out!
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leilas69594917
Participant
Sep 19, 2019 1:41 PM UTC
When I click on upgrade, I still get version 8.4 with the same issue.  I don't have an option for 8.4.1.  Do you have a link?
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paulw28179110
Participating Frequently
Sep 19, 2019 1:32 PM UTC
Updated now and it opened an empty catalogue just fine, then swapped over to my normal one equally well...

It's looking good! (so far!)
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