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aarons3166988
aarons3166988
Known Participant
April 26, 2018

P: Hanging, requires force quit

  • April 26, 2018
  • 147 replies
  • 2670 views

There are a few other discussions where this issue is being reported but i believe they have other issues clouding the discussion

 

Since the update to .3 and subsequently 3.1 Lightroom Classic CC hangs after being idle for a time (i can;t be specific on time as it seem to change). It does not happen necessarily on sleeping from the computer or in one module or another or when changing windows or minimizing or maximizing

 

It hangs and i am forced to "end task" through Task Manager

 

I am on a completely up to date (drivers and software and Windows) Win 10 Pro 64 system with 128gb RAM and plenty of horsepower and disk space (NVME and SSD)

 

My system has no problems with any other programs

 

please fix this

    This topic has been closed for replies.

    147 replies

    D
    denniR
    Participating Frequently
    December 9, 2018
    Same issues. Not a computer problem, it's a Lightroom problem. The fact Adobe discounts our issues because one of their people couldn't replicate it on his computer is hilariously maddening. 
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    July 27, 2018
    Keith, 

    You should probably start a new thread as this issue has been closed. Make sure you include system information and a precise description of what is happening so we can better diagnose. 
    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMember
    Inspiring
    July 26, 2018
    HI Rikk I am on 7.4 and the problem as described by everyone in this thread is still happening.
    W
    wireless200
    Known Participant
    June 22, 2018
    Mine's working now.  Thanks for finally fixing it.  Good product overall and I had never had that many problems.  Would like a little better communication though there was some through 3rd parties such as the fabulous Lightroom Queen.  I will cop to the fact that with software of this complexity and huge customer base that ADobe has to be careful with testing before they deploy and hence couldn't just throw something out quickly.  A rush job always leads to more problems.  Have a good one everybody.  Happy summer!
    F
    FeedbackCommunityMember
    Inspiring
    June 22, 2018
    I just upgraded to 7.4 and as of this morning it has been fine.  It did not crash when I returned to use it this morning after sitting idle all night.  .3/.31 would freeze as everyone else has been describing.  My only issue has been with opening images in PS from 7.4.  I did a reboot when I left this morning and hope it fixes it.
    Win10 right up to date.
    aarons3166988
    aarons3166988Author
    Known Participant
    June 22, 2018
    So far so good for me in 7.4 as well. Not hanging. I havent done everything with it yet, but feeling good so far.
    F
    FeedbackCommunityMember
    Inspiring
    June 22, 2018
    Ran 7.4 in the background most of yesterday and it never hung once. Early days, but a promising start.
    J
    JLCKJC2015
    Inspiring
    June 21, 2018
    Jeff, just to be clear when you described the program hang were you referring to the LR 7.3/LR 7.3.1 versions or the latest 7.4 version just released in the last few days. I have been running 7.4 for a few days now and so far the bugs that I had reported earlier have not been seen in LR 7.4 for me.
    F
    FeedbackCommunityMember
    Inspiring
    June 21, 2018
    I have also been experiencing this issue.  Just installing the latest update June 21/18.  Hoping it solves something but not holding my breath.  I typically leave LR running all the time and I come and go at will.  Now when I return at varying duration's, the program has stopped and I must force shutdown.  I have no additional information I can add to what others have said but wanted to be included to make our voice a little louder.
    J
    Jim Garrison
    Inspiring
    June 19, 2018
    Never mind, the CC app itself was wedged.  I killed it through ProcessExplorer and restarted it, and now it shows updates.  I hope the CC updates fix the problem of CC itself hanging.
    Signing out also didn't work.  CC itself was seriously wedged.
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