P: Hanging, requires force quit

They're offering you early access to the version with the fix but you'd prefer to keep the hanging version out of principle? 

I'm not talking about forests, trees, or chocolate fudge sundaes.  I'm talking about a computer program that used to work well but now has a bunch of new feature that are fine except that they are all unusable because the basic stability and usability of the program has been compromised--hard to use those "great" new features with the program just hangs, hangs, hangs, and hangs again when trying to do basic tasks--it simply does not work as it should.  Yes, mobile has had (and still has) plenty of bugs.  That certainly doesn't help my feelings about anything as I use it too.  Everyone from Adobe (including their shills) can go on and on about all the new stuff.  They have to to keep selling the product.  They sure don't mention how jacked up it all is.  And, again, I've used Classic from the very very beginning.  I remember when it was a great usable program.  

I think we may be a bit guilty of missing the forest for the tree. The many new and interesting features added to LR CC since the introduction of LR Mobile indicates to me that there is still great corporate interest in LR CC. Granted the bugs have been distracting and are concerning. It's like finding a fly buried in your chocolate fudge sundae after you've taken a few bites. It can really detract from the original intent.

I bet LR Mobile has had its share of bugs since its introduction too; I don't know for sure since I'm not a user of that tool. In any event,software of this complexity is complicated stuff. Hopefully Adobe will reflect on all the negative feedback and invest in or reconsider the way they are evaluating new releases going forward to reduce the glitches we seen of late. If not, their net promoter score will surely take a hit in spite of all the new product and update investments.

Interesting. I got an email stating as follows: We have a fix for the issue you mentioned.

Would you be interested in a part of our pre-release program?
I would be able to share a build with you in which you can test and let us know if you see this issue

My response:

How much do I get paid to be a beta tester for Adobe? How much of a discount on my subscription fee do I receive for a dysfunctional product? If I treated my customers as such, they wouldn’t be my customers very long.

And when is the ETA for the official release to fix this long-ongoing, very serious problem? Lemme guess, no ETA. How about I give Adobe no ETA for when I’m going to pay my subscription fee? I’ll bet that wouldn’t work on their end.

I am requesting from you (an Adobe agent) a significant discount on my subscription fee until this problem is officially resolved.

I disagree. I think they put their focus on mobile. I’ve used classic since the beginning and I remember when it was great. Bugs got squashed very quickly. They were very nimble. Now they are busy with other things: subscription, clouds, mobile, etc.... Short hand: they don’t really care as much about classic. And the fact that they are huge is no excuse. In fact, just the opposite. I stand by my statement.

> i don't think they really care about classic too much anymore

It's not that they don't care, but huge companies have so many different departments involved in releasing an update, it's like turning the Titanic. They're not as nimble as we'd like them to be.

same here for me.. hang hang hang.. what am i paying for?....

i don't think they really care about classic too much anymore.  just my opinion

yeah, how about i give adobe no ETA for paying my subscription fee?... i'll bet that wouldn't be acceptable on their end...

Thanks Rikk.  I appreciate the update.