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johnrellis
johnrellis
Legend
Jun 13, 2019 4:38 PM UTC
Released

P: HEIC photos import with Metadata Status: Changed On Disk

When HEIC photos from an iPhone are imported, they immediately have Metadata Status: Changed On Disk. Editing the photos changes the status to Conflict Detected.The incorrect status prevents metadata changes from being written to the .xmp sidecars when the option Automatically Write Changes Into XMP is enabled.

To reproduce:

1. Download and unzip these sample photos: https://www.dropbox.com/s/h9xwwlk11d3jdcc/heic-metadata-bug-2019-06-13.zip?dl=0

2. Import the photos into LR using the import option Add.

3. Wait a few seconds and notice the metadata status changes to Changed On Disk:



Tested on LR 8.3.1 / Mac OS 10.14.5 / Iphone 7 / Ios 12.1.4

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    13 replies

    BruceForstall
    Participant
    Aug 14, 2019 5:52 AM UTC
    Looks like it's working with 8.4. Thanks!
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    MBeckerAC
    Participating Frequently
    Aug 13, 2019 2:27 PM UTC
    Thank you very much.
    I imported HEIC with 8.4 and can confirm that now it's fine.
    Kind regards.Michael 
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Aug 13, 2019 1:15 PM UTC
    Lightroom Classic 8.4 was released today and contained a fix for this issue. Please update to 8.4 and verify that you are no longer seeing the issue. Thank you!
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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMember
    Inspiring
    Jul 17, 2019 3:40 PM UTC
    Any updates on when the fix will be rolled out?
    Translate
    Smit K
    Smit K
    Participating Frequently
    Jul 4, 2019 6:40 AM UTC
    We have been able to reproduce this bug on both macOS and Windows. We are working on this.
    Translate
    Smit | Lightroom Team
    PhilBurton
    PhilBurton
    Inspiring
    Jul 4, 2019 12:54 AM UTC
    Have you been able to reproduce this bug on Windows?
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    FeedbackCommunityMember
    Inspiring
    Jul 2, 2019 8:03 PM UTC
    I have also encountered this issue as described in the original post. It is annoying to have to address this issue for every imported photo. Please prioritize a fix to correct this bug. 
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    jeremye19723970
    Known Participant
    Jun 30, 2019 3:36 PM UTC
    just to add another datapoint, I have the same issue and it is reproducible just by taking a photo on my iPhone, adding it to CC on my phone and letting it sync to ClassicI
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    MBeckerAC
    Participating Frequently
    Jun 14, 2019 11:49 AM UTC


    Here are the steps to reproduce the issue:
    Install Lightroom Classic 8.3 on macOS 10.14.5
    Create a catalog
    Import a photo
    The photo will have the “Metadata Was Changed Externally” icon
     
    Here are the steps to restore the expected behavior:
    Install Lightroom Classic 8.2 on macOS 10.14.5
    Create a catalog
    Import a photo
    The photo will not have any warning icon
     
    Please correct the bug 8.3 to show the correct behavior of 8.2
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    Smit K
    Smit K
    Participating Frequently
    Jun 14, 2019 11:47 AM UTC
    We have been able to reproduce this and loggeg a bug for the same.

    Thanks,
    Smit
    Lightroom Classic
    Adobe
    Translate
    Smit | Lightroom Team
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