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Participating Frequently
February 3, 2014

P: iPhone video Capture Time is shifted upon Import

  • February 3, 2014
  • 110 replies
  • 2392 views

Beginning with at least the iPhone 4S, and continuing with the 5 and 5s, I see that videos shot with those devices show a capture time that seems to relate to GMT, when it was actually shot at GMT -5.

The videos show a correct creation time in Finder prior to import, but this odd shift occurs upon import. I know that the capture time can be edited in Lightroom, but I'd rather see the correct time on import.

This happens in Lightroom 5.3, but also occurred all the way back into 4.

This topic has been closed for replies.

110 replies

herrclich
Participating Frequently
May 28, 2017
Hi John,
somebody joint topics that are not belonging to each other anymore. My problem is still existent and I do not import movies. Thank you for checking the issue. 

Even if this might be an Apple issue I really get angry now, because the Windows import is sorting the photos correctly on import. Nevertheless the dates are wrong and Lightroom does not provide a function to automatically relocate the photos by their date scheme.
My proposal is still that the issue has nothing to do with time zones, but with modified dates.

When you(Adobe) know you have troubles with your meta data access, why do you not copy the picture to an intermediate location and recheck the file for meta data. Should be no problem, because this process seems to be still not parallelized. 
And if you ask why I am angry - the mismatch of dates is visible in your own SQLite database :-((.
Smit K
Participating Frequently
May 19, 2017
Hi,

Capture Time for Videos captured on Apple's iOS Camera app now shows correct value in Lightroom (CC 2015.10 / 6.10 onwards).

Note:
  • Videos captured from other iOS apps like Instagram, Facebook, Hyperloop, Snapchat, etc are shot with MPEG4 Standard. 
  • The MPEG4 standard only provides specification of capture time in GMT. That is the reason why each vendor decides (or not) to put time zone info into proprietary location in a proprietary format. 
  • Videos by these apps do not have Time Zone info.
Thus, for such videos, Lightroom will only show Capture Time in GMT.

Thanks,
Smit Keniya
Smit | Lightroom Team
Smit K
Participating Frequently
May 19, 2017
Hi,

Sorry for delay in response.

I am able to reproduce this issue with Videos captured by other iOS Apps.

But, with the video you have shared, I am not able to see the issue. 

Thanks,
Smit Keniya
Smit | Lightroom Team
tred56utAuthor
Participating Frequently
May 13, 2017
I think you must have hit Submit prematurely, because surely you meant to add:

"...Adobe sincerely apologizes for issuing two separate releases in which we announced the bug was resolved, but in fact it was not. We know that the last release has made matters worse, not better. We also know that our paying users look to us to make their workflows easier, not harder. We are embarrassed by this clown-like series of errors, and we will soon post instructions by which our users, who we have been treating like unsuspecting beta users, may apply for refunds."
Rikk Flohr_Photography
Community Manager
May 13, 2017
At the top of this page, you can see that the status was changed to In Progress. The bug is still open and additional fixes are pending. 
Rikk Flohr: Adobe Photography Org
tred56utAuthor
Participating Frequently
May 13, 2017
It's true that "[t]his issue should be fixed in Lightroom CC2015.10/6.10."  It's also true that it should have been fixed in many preceding releases.  Unfortunately, the reality is it is not fixed, and that this seems to be beyond Adobe's ability to fix.  

Refer to the video here:  https://www.dropbox.com/s/5j4z96g8u61bqqc/IMG_6401.MOV?dl=0

I took that on my iPhone 7 (10.3.1) on May 8, 2017 at 7:59 PM CDT.  I imported it to Lr Desktop 2015.10 (macOS 10.12.14) via Lr Mobile on the same iPhone.  LrD shows a capture date of five hours after the actual capture date.  See the screenshot.  

Other videos taken recently and imported in the same manner show the correct capture date in LrD.  The only thing more maddening than a known bug that is ignored for years like this one, but which can be manually fixed, is a known bug that is reportedly fixed (twice!), and which sometimes seems to have actually been fixed, but not always!  

I'd prefer to hear that I'm crazy, or that I've missed something obvious.  I'd prefer that to the alternative, which is that Adobe is still stepping all over it's d*ck trying to fix this.  
johnrellis
Legend
April 30, 2017
I think this is a different problem from the other reports in this topic.  Here, the capture date appears correct but on import via USB cable the photo is getting moved into the wrong dated folder (whose date differs by over a month).    When the photo is imported directly from the local disk, the issue doesn't occur.

I'm guessing this has the same cause as this long-standing bug: https://feedback.photoshop.com/photoshop_family/topics/lightroom_import_wrong_folder_names_organizin... . In that bug report, I hypothesized:

"Here's my hypothesis of the bug: When LR reads directly from a card, it is going through the FAT filesystem and getting the capture date from photo's metadata. When it reads via a USB cable, I think it is using the Picture Transport Protocol (or an extension of that).  In the protocol, the capture date is transmitted separately from the photo.  Somewhere in that code path, either in LR or the OS libraries, lies confusion about time zones."

Similarly, my educated guess here is that PTP code (used only when importing via USB cable) in the iPhone, Windows, or LR has gotten confused and is reporting the wrong date for the import folder selection.
herrclich
Participating Frequently
April 30, 2017


Import from iPhone takes date from modified file and not from taken photo.
That seems to be on my system, because on an import I saw already imported photos from some time ago. I do not know why this happens, but maybe this is caused by the face recognition or some iPhone internal routines. nevertheless I checked one specific photo and windows 10 reports the correct capture date and the modified date that is shown as proposed folder in LR 6.10.

Example:
Lightroom shows the date 26.04.2017 on hovering the mouse over the picture during import.
Accessing the iPhone while Windows 10 file Explorer shows 29.03.2017 as 'Date created' and 26.04.2017 as 'Date modified'.
After import into Lightroom the file resides in the subfolder 2017-04-26 and shows the Capture date of 2017-03-29.
This happens only when the import is done directly from the iPhone. Copied from the phone and imported afterward from disk does not have this issue.

If that is the case it would mean that I get really problems with a new phone when it modifies the file (while a new face recognition starts). 

During the last year I use the phone more and more for photos and in fact it destroys my workflow. I get also duplicated files that Lightroom does not recognize. 😞
johnrellis
Legend
April 29, 2017
Hmm
Inspiring
April 28, 2017
Example video:
https://drive.google.com/file/d/0B0RbSsWZLvUhQ3oxQVpwLVBSNlU/view?usp=sharing

I think this is happening when video is shot in other iOS apps and saved to the camera roll (eg, Hyperloop, Snapchat, etc)