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FeedbackCommunityMember
Inspiring
May 15, 2019 6:05 AM UTC
Released

P: Issues exporting photos to a Network Drive

Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"

After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.

Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.

So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.

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    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019 1:21 PM UTC
    I had the same problem. I could export to a memory stick, though. "Select folder later" workaround worked.
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    3badDogs
    Participating Frequently
    May 15, 2019 1:08 PM UTC
    I think this was a bug in an earlier version and was subsequently fixed. Looks like the bug is back again.
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    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019 1:02 PM UTC
    same issues, this is really bad, my network export folder is mapped for auto cloud backups, I can't just CHANGE drives.  I'm rolling back to 8.2.1 as well
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    hendeltom
    hendeltom
    Participating Frequently
    May 15, 2019 11:15 AM UTC
    I've got the same problem after the latest update yesterday. The export fails with a "Folder is read-only" error message. It used to work pretty fine in for all LR versions that I ever had (from 5 up to the version before the last update).
    My system: Windows 10, target export folder a mounted folder from a NAS. It is *NOT* an issue with the network folder itself. While LR complained about the "read-only" folder, I could create sub folders and files there as usual.
    The export into a local folder worked fine.
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    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019 11:01 AM UTC
    Hi Smit Keniya I have attached a screen capture of the folder properties as requested. I'm user "ChrisFourie". As a matter of fact I cannot write/export files to any of the shared folders on our NAS when using Lightroom Classic v8.3

    I can assure you that its not a write issue on our NAS. We do not experience any issues writing to any of the shared folders on our NAS using any application including all the other Adobe Creative Cloud Applications we use.

    I have removed ver 8.3 and re-installed ver 8.2.1. This older version works perfectly.

    Hope this helps, if you need me to perform any other tests, please feel free to ask, I'm a qualified Network Administrator
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    Smit K
    Smit K
    Participating Frequently
    May 15, 2019 10:16 AM UTC
    Hi,

    We have not been able to reproduce this issue with a local folder, network location or an NAS.

    Could you share the screenshot of the securities tab from the folder properties for the folder where you are facing this issue?

    Thanks,
    Smit
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    Smit | Lightroom Team
    yvondaigle
    yvondaigle
    Inspiring
    May 15, 2019 9:30 AM UTC
    Same issue with my NAS, I can only save my files to the original location. I try on the the C drive it is not working also.

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    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019 7:14 AM UTC
    This seems not to only affect exporting to network drive. I have the same problem after updating to 8.3 and I can't export to local folders.
    This is not a windows issue, since I do only have this problem with Lightroom.

     I found a work around, in the export box you can select in the top "select folder later". I you use this, you are allowed to export.
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    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019 6:18 AM UTC
    I work on Windows 10 and all my files for all my applications are saved and stored on our Synology NAS System. The only files stored on my local drives are the Lightroom Catalogue files.
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    rmoorlag
    Participating Frequently
    May 15, 2019 6:12 AM UTC
    Do you work on Apple or Windows?
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