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FeedbackCommunityMember
Inspiring
May 15, 2019

P: Issues exporting photos to a Network Drive

  • May 15, 2019
  • 150 replies
  • 2981 views

Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"

After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.

Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.

So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.

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    150 replies

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    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 15, 2019
    @Linda - can you find out from those users if they mount the NAS with SMB or AFP?
    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019
    I'm having this same issue on a Windows 10 PC.  I was on the phone with Adobe for 2 hours this morning an they can't seem to fix it either.  They escalated the issue.  Waiting to hear back. 
    C
    CumberLinda
    Participating Frequently
    May 15, 2019
    I've seen two Mac users report it in the Facebook groups.
    hendeltom
    hendeltom
    Participating Frequently
    May 15, 2019
    Windows 10
    R
    rmoorlag
    Participating Frequently
    May 15, 2019
    I can not reproduce it on my mac, can export to both local and network locations. I don’t want to try it already on my main (Windows 10) system
    F
    FrancoisCKX
    Participating Frequently
    May 15, 2019
    Windows 10.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 15, 2019
    Is everyone experiencing this issue on Windows? I don't see a single Mac User here yet.

    Rikk Flohr: Adobe Photography Org
    F
    FrancoisCKX
    Participating Frequently
    May 15, 2019
    I'm having the same issue after yesterday's update. I can only export to the root directory of any of my drives. It is a Lightroom problem as any othe aplication can save to any folder on any drive just fine.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019
    I'm having the same issue. Can export to desktop just fine. Can't export to the network drive. Am on Windows. 
    hendeltom
    hendeltom
    Participating Frequently
    May 15, 2019
    One addition: I have several export presets. And one of them has a fixed target folder (located on a NAS), that is used to feed my tumblr account.
    After the first error message, I opened the common export dialog and did a "select folder" operation (just to be sure, that the preset has correct settings).
    After selecting that folder on my NAS - the export dialog was still open and no export was started yet - I got the "read only" message again.

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