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FeedbackCommunityMember
Inspiring
May 15, 2019

P: Issues exporting photos to a Network Drive

  • May 15, 2019
  • 150 replies
  • 2981 views

Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"

After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.

Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.

So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.

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    150 replies

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    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019
    Same thing here, all day long. "Specified folder is read-only" Until this is fixed I've been exporting to original folder and manually moving the files to my desired folder. Win 10
    J
    Jason_NZ
    Participating Frequently
    May 15, 2019

    I too am having this exact same problem since the update.  I cannot export images to any folder except my Desktop.  It keeps telling me "The specified folder is not writeable"

     It worked fine yesterday before the LR Classic update Version 8.3.  Once exported to the Desktop, I can cut and paste to any folder (which LR will not export to), but this is not an ideal solution, especially when it worked fine yesterday.

    This has really slowed up my production work, so please Adobe, get a fix sorted ASAP.  Thanks

    Thanks

    Jason

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019
    Happening on Windows 10, all local drives, I can't export anything except to my desktop.  NOTHING on my PC has changed except updating the Lightroom.  No NAS, no file permissions, I can make a folder on the drive, I can copy on the drive, Lightroom just can't write to anywhere.  It's a bug, not user error.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019

    i am experiencing the same issue. 
    If I choose a network drive directly on the export path I get the "The specified folder is not writable". However, if I choose a subfolder from where the image is located, even if the image IS in a network folder, then it will allow to export it there. 
    It appears to happen when the Export folder is in fact a network folder using a UNC path.

    All my Export profiles used to work perfectly under 8.2.1

     

    Please address asap.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019
    I still haven't heard back from Adobe regarding this issue.  I switched the user to another computer because he was out of commission.  Installed Adobe CC and Lightroom Classic and he is now able to export.  Not sure what got corrupt on the computer under his profile but he is now working. 
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019
    I see this issue has been reported on another forum as well: https://forums.adobe.com/thread/2621939
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 15, 2019
    @apvman, please see Smit's post above. Since we are, as of yet, unable to reproduce the bad behavior, we are gathering additional data. 
    Rikk Flohr: Adobe Photography Org
    yvondaigle
    yvondaigle
    Inspiring
    May 15, 2019
    I can't export on my PC drive. The only place I can export files is on the NAS drive where where the original is.
    3
    3badDogs
    Participating Frequently
    May 15, 2019
    Respectfully, Rikk why doesn't Adobe test this themselves? Instead of relying on wasting the time and patience of PAID users who have the right to expect a working product. Doesn't Adobe do any regression testing before a new release?
    yvondaigle
    yvondaigle
    Inspiring
    May 15, 2019
    It is not the NAS, I cannot exported files on my PC drive.
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