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FeedbackCommunityMember
Inspiring
May 15, 2019 6:05 AM UTC
Released

P: Issues exporting photos to a Network Drive

Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"

After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.

Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.

So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.

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    150 replies

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    owlhuang
    owlhuang
    Inspiring
    May 30, 2019 5:59 AM UTC
    Thank you, Smit.  I could also confirm 8.3.1 fixes the bug at my side.
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    FeedbackCommunityMemberAuthor
    Inspiring
    May 30, 2019 4:57 AM UTC
    Thank you Smit Keniya the update resolved my issues 🙂
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    GoldingD
    GoldingD
    Legend
    May 29, 2019 9:15 PM UTC
    Sounds like a different problem, all this version fixed was the usability of some users to do a straight up export, typically involving NAS. You probably need to submit your own separate problem.
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    mikaelj94469414
    mikaelj94469414
    Participant
    May 29, 2019 9:10 PM UTC
    I have problems with synchronization. It persists also with 8.3.1
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    dzeaman
    dzeaman
    Participant
    May 29, 2019 6:39 PM UTC
    You can have both 8.2.1 and 8.3.1 installed, you don't need to be really brave to try 🙂 They work with the same catalog, so you are able to easily switch between them.
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    yvondaigle
    yvondaigle
    Inspiring
    May 29, 2019 3:51 PM UTC
    It work for me. Thank you!
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    OldGuy51
    Participant
    May 29, 2019 3:29 PM UTC
    29 May 2019 11:15 ET - 8.3.1 installed to my Windows 10 PC without issue. Exporting to specific folder located on a NAS device completed successfully, i.e. the 'folder not writable' error did not occur.
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    jamesw23922726
    jamesw23922726
    Participant
    May 29, 2019 3:25 PM UTC
    Great!  I trust Adobe, but I am a Trust but Verify sort of guy.  Now I am looking for reports from those volunteers brave enough to try this out to see if it flies or crashes.  If it works, I am eager to upgrade!  
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    Smit K
    Smit K
    Participating Frequently
    May 29, 2019 9:24 AM UTC
    Lightroom Classic 8.3.1 was released today and contains a fix for this issue. Please update to 8.3.1 and verify that you are no longer seeing the issue. Thank you!
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    Smit | Lightroom Team
    FeedbackCommunityMemberAuthor
    Inspiring
    May 27, 2019 7:00 PM UTC
    I an experiencing this issue and am also seeing it when I try and print via cannon print studo pro through the plung-in extra's menu.

    First I get the "The specified folder is not writeable" then I get the following error twice:

    "An internal error has occurred:  bad argument #1 to 'child' (string expected, got nil)"
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