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April 10, 2012

P: LR 4 email feature sending wrong photos

  • April 10, 2012
  • 16 replies
  • 645 views

using new email photo feature...photos send, but they are not the currently selected photos...they are photos from a prior selection of photos that were emailed...even after shutting down LR and restarting, somehow that cache or selection does not clear. From the composed email preview, it looks like the correct photos are being sent...but when I open it up on the receiving side, they are clearly the wrong photos..
BTW, I am running 4.1 RC, but this also happened with 4.0...running Win7 64bit.

This topic has been closed for replies.

16 replies

Community Manager
May 31, 2012
This issue has been fixed in Lightroom 4.1, which is now available. In Lightroom, go to the Help menu and choose "Check for Updates".

Thanks,
Ben
Legend
May 31, 2012
Correct. If we can produce the issue in house, we mark the bug as Acknowledged. Becky from the Lightroom team has a list of issues that she's marking as fixed. She may have just missed this or is still getting caught us.
Victoria Bampton LR Queen
Community Expert
Community Expert
May 31, 2012
Ah, I see. Up at the top of this thread, where it says 'Solved', it had been changed to 'Acknowledged' as soon as they verified the bug. If ever you need to find out whether something's a known issue, this is a great place to look. If it's not listed here, it needs to be.
Victoria - The Lightroom Queen
Participant
May 31, 2012
Yes it appears to be fixed; but I don't get the rationale for not mentioning the bugs of which they are aware. I'm not suggesting they have to guarantee a fix, just inform their customers they know the problem exists so we don't waste time attempting to diagnose and fix it ourselves. I wasted the good part of an afternoon attempting to determine whether it was a Lightroom or an iPod problem.
Victoria Bampton LR Queen
Community Expert
Community Expert
May 31, 2012
Great, I'll mark it as fixed, thanks. They don't usually announce which bugs they're working on, just in case the fix causes other issues or they have to pull it at the last minute.
Victoria - The Lightroom Queen
Participant
May 31, 2012
You are correct. It no longer occurs in 4.1. This means Adobe was aware of the problem before I was, and it would have been nice if they had announced that they were working on a fix.
Victoria Bampton LR Queen
Community Expert
Community Expert
May 31, 2012
I believe this one is fixed in 4.1 - can you confirm that you're not still seeing this please?
Victoria - The Lightroom Queen
Participant
May 30, 2012
An unusual problem: When sending an email with a photo attachment from Lightroom 4, the attachment shows up in all my wife's email accounts when viewed on computer, but does not show up on her iPod accounts. What does show up on the iPod is an old, previously sent attachment/photo. Lest one think this is an iPod problem, it does not occur if the attachment is sent by Mac Mail, PC Thunderbird, or directly from the email website (e.g. GMail); nor does it occur if the "Export" feature in Lightroom (that opens the Mail app on my iMac) is utilized. Even stranger is that the first time I saw the problem was when I attempted to send 4 photos. 3 arrived and the 4th was that old attachment I mentioned. After that first occasion, I have been unable to send even a single email photo directly through the email module in Lightroom 4; and the same old photo/attachment repeatedly appears instead.

April 17, 2012
seems like it relates to image metadata translations, email filtering and html5, based on this thread about similar problems....

https://discussions.apple.com/thread/...
Participant
April 17, 2012
Hi, thanks for investigating and providing useful information. I reproduced this using my iPad, will push it fixed. Thanks a lot!

Thanks,
Emily