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js_chicago
Known Participant
April 2, 2023

P: (Mac) People masks selections are not as expected (Entire Screen or Square Area)

  • April 2, 2023
  • 144 replies
  • 22357 views

This was originally posted under "Bugs" but I really want this to be answered as a question. I will be happy to delete whichever post doesn't fit under the best category however! Thank you.

 

When using Lightroom Classic 12.2.1 with MacOS Ventura 13.3 (on a Retina 5K, 27-inch, 2020 iMac with the AMD Radeon Pro 5700 XT 16 GB and 72 GB of memory)...


I am getting the entire image selected when I try to use the "Select People" then choosing "Entire Person." Lightroom Classic allows me to individually select the hair, teeth, eyes, etc. as usual but when trying to select the entire body, the whole screen gets turned pink to indicate that the Lightroom thinks that the whole picture is the person.

I've attached two (redacted for privacy) screenshots of the "Subject" masking that still works as it should and the "Entire Person" mask that shows where the entire photo area has been selected incorrectly by the AI.

Anybody have any thoughts? Thanks!

This topic has been closed for replies.

144 replies

adriandavidpayne
Known Participant
July 28, 2023

I can confirm it has worked on Intel Macs for months now!

johnrellis
Legend
July 18, 2023

@GoCohoe, "LRCC v12.4 on Windows 10"

 

(This thread is about Mac-specific issues with People masks.) Most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please start a new thread and copy/paste there the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

Participating Frequently
July 17, 2023

Yeah, it works on everything but macs

Participant
July 17, 2023

LRCC v12.4 on Windows 10

 

Steps;

1) Create mask based off of select people detection

Results:

1.1) deleted the mask

 

2) create mask based off of subject detection

result:

 

 

Expected result from the following;

Lightroom Mobile v8.4.1 on Xperia 1ii, Android 12.

steps taken:

1) create mask based off of subject detection

 

This is the same file and same photo, why is the mobile app doing such a better job?

I am expecting to have a starting point to add minimal refinements on a subject to streamline editing, not to make more work.

Participating Frequently
July 17, 2023

Hit reply under the comment, but the website is trash

Participating Frequently
July 17, 2023

How do you reply to a specific comment? I thought I did but it put it under the whole thread.

Participating Frequently
July 17, 2023

I couldn't agree more with this statement! This has cost me sooo much time and tears!

 

Participating Frequently
July 17, 2023

Fwiw, if you can migrate the photos to a PC the masks will stay and actually work

Participating Frequently
July 17, 2023

To aide in the solution I am posting my system info:

2020 iMac

3.6 GHz 10-core intel i9

AMD Radeon Pro 5700 8 GB

os 13.4.1

Participating Frequently
July 17, 2023

Experiencing the same issue and I also have a 2020 Mac. I have spent countless hours and many tears have been shed. I have so many sessions already partically edited that are now experiencing massive masking issues to the point that I will have to redo all of my batch edits and look at every image to see where mask failed or masked things incorrectly. I literally will have to cancel my trip this week to dig myself out of the hole his has put me in. I am only thankful I found this thread so I understand what the issue actually is now.