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hfiguiere
Participating Frequently
Dec 5, 2012 12:33 AM UTC
Released

P: Map crash

On regular basis I get a crash in Lightroom when load a GPS track in the map module. This usually happen when I load more than one per session. When this happens restarting Lightroom and loading the GPS track again works.

The GPS track in in .gpx, generated by HoudahGPS

This problem exists since the initial beta of Lightroom 4. Still happen in the 4.3RC. This is on Mac. I have systematically sent the crash report to Adobe (check with my email address if you have access to them)

The only reason I report it here is because I was told the crash reporting is not useful.

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    26 replies

    J453
    Legend
    Mar 22, 2017 9:57 PM UTC
    This issue was fixed in Lightroom 5 or later.
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    Bill_Arnett
    Participant
    Nov 23, 2013 5:46 AM UTC
    I frequently get a very similar looking crash log when switching from one type of map to another (i.e. from Terrain to Satellite).

    These problems have been reported for over a year now. I see the problem several times per day 😞 This is seriously cutting into my enthusiasm for what is otherwise an excellent tool. Is there any hope of a fix?
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    FeedbackCommunityMember
    Inspiring
    Oct 25, 2013 5:46 PM UTC
    Hi Jeffrey. Thanks for the quick response. That's the odd thing -- the link that shows in the crash reporter is empty. It's clearly a link but the URL is empty so it doesn't go anywhere.
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    J453
    Legend
    Oct 25, 2013 1:50 PM UTC
    What's the URL that's failing?
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    FeedbackCommunityMember
    Inspiring
    Oct 25, 2013 8:02 AM UTC
    I have the same problem. Crashes more often that not when load a gpx tracklog. Very very annoying. I've submitted several crashlogs to Apple and Adobe. Interestingly the crashlog utility claims that a solution to the problem is available but the link that's provided doesn't work.
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    hfiguiereAuthor
    Participating Frequently
    Jun 10, 2013 3:13 PM UTC
    It that fixed in Lightroom 5?
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    billarnett
    Participant
    Apr 14, 2013 6:50 AM UTC
    This is getting really annoying. It happens almost every time I try to load a new tracklog when another one is loaded. And it happens with all the tracklogs I've tried.

    And it frequently crashes when I switch map types (ie from terrain to satellite or road).
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    B+Warde
    Adobe Employee
    B+Warde
    Adobe Employee
    Mar 5, 2013 5:41 PM UTC
    Hi William,

    If you have a track log that reliably crashes Lightroom every time, yes, please send it to me. If the track logs just sometimes crash Lightroom, then that probably won't give us any info beyond what we have already.

    Thanks,
    Ben
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    billarnett
    Participant
    Mar 3, 2013 6:27 AM UTC
    I see this problem frequently as well. I could provide some track logs but it seems to happen with all the track logs I've ever seen.
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    B+Warde
    Adobe Employee
    B+Warde
    Adobe Employee
    Jan 4, 2013 1:31 AM UTC
    Thanks, Victoria. Using this tracklog, I am able to crash Lightroom, sometimes. Unfortunately, I haven't been able to come up with any reliable steps, but a crash can sometimes be caused by doing something along the lines of:

    1. Load tracklog.
    2. Go do some other stuff elsewhere in Lightroom for a while.
    3. Return to Map module, turn off tracklog, and load tracklog again.

    I've reported the bug, so we'll see if the engineers can do anything with that somewhat vague info. :-)

    Thanks,
    Ben
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