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Califdan2
Inspiring
June 16, 2017

P: Map module keeps flashing "map offline" when it's not

  • June 16, 2017
  • 287 replies
  • 4534 views

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287 replies

mobycat100
Participating Frequently
July 10, 2017
At this point, this thread should say "acknowledged, but ignored."  It's been three weeks since Adobe acknowledged it - and they have given NO update since.  ANY update would be nice.
Inspiring
July 10, 2017
Same here. LR 2015.10, Mac Pro, Mac OS X 10.11.6
Really annoying, as I have to put about 1500 photos on the map before the end of this week :o(
Known Participant
July 10, 2017
I am afraid that the simple truth is - that they dont care.

Adobe has a huge organisation and a lot of "support", but this does not change the fact that they do not care about product stability and they do not care about simple test before releasing new bugs.

My experience is bug stays on for ever, a lot of bloat features and monthly payment. As I see it they are ahving a lot of fun at our expence.
Known Participant
July 10, 2017

Doing a roolback, just gets you back to older bugs. Moving forward is the only way.

This many customers now bleeding money to Adobe every month - should be possible to do a bit of testing and fixing problems as they are discovvered.


Known Participant
July 10, 2017
Still having this annoying problem.

Does anyone actually look at this this bug?
Menocu
Participating Frequently
July 9, 2017
All this month of silence says is "We know that taking your money and not providing a working product in return is wrong and we couldn't even pretend to defend doing it if we were engaged in a discussion."

It'd be great if Adobe could do one of the following:

Communicate with the people it's taking money from.
or
Allow us to pause our subscriptions so long as Adobe can't fulfill their end of the contract.
or
Resolve the technical issue.  

When I spoke to someone at Adobe about the fact that they're still trying to demand 5 months worth of payments on my contract if I cancel until this is resolved, I was told to work with tech support to resolve my issue. (because you know... calling tech support isn't going to be a pointless source of frustration given that the issue is on their end)

I have no idea how a company that has this level of respect for its consumers ever became an industry standard.
Inspiring
July 9, 2017
Three weeks ago Adobe acknowledged the issue - any update? Throw us a bone here, please!
Inspiring
July 9, 2017
This is driving me nuts as I have to put hundreds of pictures a week on a map...
Participant
July 8, 2017
Exact same issue for several weeks, dating back to the original post. Around the same time that the Adobe Updater tried to download Creative Cloud updates even though I'm not subscribed - and how glad I am about that! Lightroom is basically useless for my purposes right now. Anyone home?

System info:
Lightroom version: 6.10.1 [ 1117303 ]
License: Perpetual
Operating system: Mac OS 10
Version: 10.11 [6]
Application architecture: x64
Logical processor count: 2
Processor speed: 3.0 GHz
Built-in memory: 8,192.0 MB
Real memory available to Lightroom: 8,192.0 MB
Real memory used by Lightroom: 319.3 MB (3.8%)
Virtual memory used by Lightroom: 864.3 MB
Memory cache size: 3.0MB / 1,856.4MB (0.2%)
Maximum thread count used by Camera Raw: 2
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 0MB / 4095MB (0%)
Displays: 1) 1920x1080, 2) 2560x1440

Graphics Processor Info: 
Check OpenGL support: Failed
Vendor: NVIDIA Corporation
Version: 3.3 NVIDIA-10.0.52 310.90.10.05b46
Renderer: NVIDIA GeForce 9400 OpenGL Engine
LanguageVersion: 3.30
Inspiring
July 8, 2017
Same for me, running lightroom on toshiba laptop on windows 10, makes constant work flow impossible