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Califdan2
Califdan2
Inspiring
June 16, 2017

P: Map module keeps flashing "map offline" when it's not

  • June 16, 2017
  • 287 replies
  • 4534 views

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    robgendreau
    robgendreau
    Inspiring
    July 3, 2017
    I put up a request that Adobe provide multiple map sources in Lr, https://feedback.photoshop.com/photoshop_family/topics/provide-for-multiple-map-sources-for-the-map-...

    Please add your assent.

    Not only could we then switch to a working map if say Google failed, but we could use other maps, like topographic maps, which are better for offroad geolocation anyway. Currently I have to use other mapping applications for this. If they can do it, Adobe certainly can.
    F
    flashtastic1500
    Known Participant
    July 3, 2017
    As of 3rd July 2017 I am still having the same map issue.
    M
    Malcolm15C3
    Participating Frequently
    July 3, 2017
    This is so annoying!  This connection detection stuff has always been way to aggressive anyway: try working on a train with phone tethering and intermittent wireless signal.  Why do you need to show this offline image and block usage if I positioned the map correctly before I went offline?  Better would be to cache image tiles and try to use these when offline, which is what a lot of apps do.  Motion X GPS on my phone for instance will try to scale tiles when it can't retrieve the ones it needs, up to a point when it will show "map data not availlable tiles".  Come on Adobe: fixing this current issue is an excuse to make this thing work much better in general.
    M
    Mr. Dmitry
    Known Participant
    July 3, 2017
    2 weeks passed and you still didn't fix it?
    F
    FeedbackCommunityMember
    Inspiring
    July 3, 2017
    Me too... partial system info below.


    Lightroom version: 6.10.1 [ 1117303 ]
    License: Perpetual
    Operating system: Windows 10
    Version: 10.0
    Application architecture: x64
    System architecture: x64
    Logical processor count: 8
    Processor speed: 4.0 GHz
    Built-in memory: 32706.8 MB
    Real memory available to Lightroom: 32706.8 MB
    Real memory used by Lightroom: 3306.9 MB (10.1%)
    Virtual memory used by Lightroom: 3469.5 MB
    GDI objects count: 921
    USER objects count: 2424
    Process handles count: 2232
    Memory cache size: 7618.9MB / 7920.7MB (96.2%)
    Maximum thread count used by Camera Raw: 8
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 2381MB / 16353MB (14%)
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 2560x1440
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

    Graphics Processor Info: 
    GeForce GTX 960/PCIe/SSE2

    Check OpenGL support: Passed
    Vendor: NVIDIA Corporation
    Version: 3.3.0 NVIDIA 382.05
    Renderer: GeForce GTX 960/PCIe/SSE2
    LanguageVersion: 3.30 NVIDIA via Cg compiler
    F
    FeedbackCommunityMember
    Inspiring
    July 3, 2017

    Lightroom version: 6.10.1 [ 1117303 ]
    License: Perpetual
    Operating system: Windows 7 
    Version: 6.1
    Application architecture: x64
    System architecture: x64
    Logical processor count: 4
    Processor speed: 2.7 GHz
    Built-in memory: 8125.4 MB
    Real memory available to Lightroom: 8125.4 MB
    Real memory used by Lightroom: 2095.2 MB (25.7%)
    Virtual memory used by Lightroom: 2162.1 MB
    GDI objects count: 946
    USER objects count: 2580
    Process handles count: 2437
    Memory cache size: 1675.5MB / 1775.3MB (94.4%)
    Maximum thread count used by Camera Raw: 4
    Camera Raw SIMD optimization: SSE2,AVX
    Camera Raw virtual memory: 825MB / 4062MB (20%)
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 1600x900
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

    Graphics Processor Info: 
    Check OpenGL support: Failed
    Vendor: ATI Technologies Inc.
    Version: 3.3.12458 Core Profile Context FireGL 13.200.0.0
    Renderer: AMD FirePro M2000
    LanguageVersion: 4.30


    Application folder: C:\Program Files\Adobe\Adobe Lightroom
    Library Path: E:\Pictures & Videos\Lightroom\Lightroom 2 Catalog-2-2-2-2-2.lrcat

    Installed Plugins: 
    1) Canon Tether Plugin
    2) Facebook
    3) Flickr
    4) Leica Tether Plugin
    5) Nikon Tether Plugin

    Config.lua flags: None

    Adapter #1: Vendor : 1002
    Device : 6841
    Subsystem : 1789103c
    Revision : 0
    Video Memory : 1007
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: Speakers / HP (IDT High Definition Audio CODEC)
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 48000
    Build: LR5x8
    Direct2DEnabled: false
    GL_ACCUM_ALPHA_BITS: 0
    GL_ACCUM_BLUE_BITS: 0
    GL_ACCUM_GREEN_BITS: 0
    GL_ACCUM_RED_BITS: 0
    GL_ALPHA_BITS: 8
    GL_BLUE_BITS: 8
    GL_DEPTH_BITS: 24
    GL_GREEN_BITS: 8
    GL_MAX_3D_TEXTURE_SIZE: 2048
    GL_MAX_TEXTURE_SIZE: 16384
    GL_MAX_TEXTURE_UNITS: 8
    GL_MAX_VIEWPORT_DIMS: 16384,16384
    GL_RED_BITS: 8
    GL_RENDERER: AMD FirePro M2000
    GL_SHADING_LANGUAGE_VERSION: 4.30
    GL_STENCIL_BITS: 8
    GL_VENDOR: ATI Technologies Inc.
    GL_VERSION: 4.3.12458 Compatibility Profile Context FireGL 13.200.0.0
    GPUDeviceEnabled: false
    OGLEnabled: true
    GL_EXTENSIONS: GL_AMDX_debug_output GL_AMDX_vertex_shader_tessellator GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trace GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_tessellator GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_clear_buffer_object GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_program_interface_query GL_ARB_provoking_vertex 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GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_buffer GL_EXT_copy_texture GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_histogram GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_image_load_store GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texgen_reflection GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_bptc GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_texture_mirrored_repeat GL_KHR_debug GL_KTX_buffer_region GL_NV_blend_square GL_NV_conditional_render GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_explicit_multisample GL_NV_float_buffer GL_NV_half_float GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

    F
    FeedbackCommunityMember
    Inspiring
    July 2, 2017
    Same problem. With every bug and glitch and crash in LR and PS I am nearing the edge of the Adobe cliff. Now even the adobe forums are not working for me -

    "System Error
    We're sorry but a serious error has occurred in the system."

    Very informative.
    mobycat100
    mobycat100
    Participating Frequently
    July 2, 2017
    Likely a change in Google's API.  But Adobe (and maybe others) have failed to adjust for it. Companies always provide notice that they are changing things in their APIs.

    The ball is definitely in Adobe's court.
    R
    rmoorlag
    Participating Frequently
    July 2, 2017
    That is not quite the case Raimundas, I read complaints with other apps too.
    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity Expert
    Community Expert
    July 2, 2017
    Roelof's right, it IS a change made on Google's servers. The way we can tell?  It's affecting much older Lightroom versions that Adobe hasn't touched in ages, and they all stopped working at the same time. There are multiple ways of accessing the information on Google's servers, and the way Adobe's been using stopped working.
    Victoria - The Lightroom Queen
    Show more replies
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