I stand corrected. If - like me - you renewed a 1-year agreement days before this issue started, they're going to try to charge you for half the remaining year if you cancel, despite not holding up their end. Absolutely despicable.

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FeedbackCommunityMember

Inspiring

The software reverts to a 30 day trial if you cancel online anyway. Customers customer support didn't actually do him any favor.

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stoverpd

Inspiring

Good idea. but I live in France and it's not possible to contact Adobe support by phone...

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stuartl88315773

Participant

+1 I have the same problem, maps flickers and makes it pretty much unusable when zooming and panning. I am on Macos. I use Photolinker for my GPS duties, that seems to be a lot more reliable than Lightroom.

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FeedbackCommunityMember

Inspiring

I called support and asked them to cancel my subscription. When they asked why I pointed to this bug. They offered me one month subscription free and I accepted.
So if you all do the same lost of revenue reported from support will be definitevly much more pushing then just complains on photoshop.com forum 🙂

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urixx

Known Participant

the same problem for about a month already! (MacOS 10.12.5)

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FeedbackCommunityMember

Inspiring

I've got the same problem. map is offline (flashing a few seconds after zooming or move)

After holiday I cannot label photo gps in an efficient way. It is really annoying and time consuming!

@Adobe: Please try to solve this problem asap!

Here's my info (taken 01.07.2017 18:00 MEZ):

Version von Lightroom: 6.10.1 [ 1117303 ]

Lizenz: Unbegrenzt

Betriebssystem: Windows 10

Version: 10.0

Anwendungsarchitektur: x64

Systemarchitektur: x64

Anzahl logischer Prozessoren: 8

Prozessorgeschwindigkeit: 2,5 GHz

Integrierter Speicher: 12177,7 MB

Für Lightroom verfügbarer phys. Speicher: 12177,7 MB

Von Lightroom verwendeter phys. Speicher: 780,6 MB (6,4%)

Von Lightroom verwendeter virtueller Speicher: 692,5 MB

Anzahl GDI-Objekte: 422

Anzahl BENUTZER-Objekte: 1407

Anzahl Prozess-Handles: 1933

Cache-Speichergröße: 343,2MB / 2788,4MB (12,3%)

Maximale Anzahl Threads, die Camera Raw verwendet: 8

Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2

Virtueller Speicher in Camera Raw: 47MB / 6088MB (0%)

DPI-Einstellung des Systems: 96 DPI

Desktop-Komposition aktiviert: Ja

Monitore/Anzeigegeräte: 1) 1920x1080

Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:

GeForce GTX 960M/PCIe/SSE2

Check OpenGL support: Passed

Vendor: NVIDIA Corporation

Version: 3.3.0 NVIDIA 376.82

Renderer: GeForce GTX 960M/PCIe/SSE2

LanguageVersion: 3.30 NVIDIA via Cg compiler

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom

Bibliothekspfad: D:\Lightroom\Lightroom Catalog.lrcat

Einstellungen-Ordner: C:\Users\userid\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:

1) Canon Tether-Zusatzmodul

2) Facebook

3) Flickr

4) Leica Tether-Zusatzmodul

5) Nikon Tether-Zusatzmodul

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