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Califdan2
Inspiring
June 16, 2017

P: Map module keeps flashing "map offline" when it's not

  • June 16, 2017
  • 287 replies
  • 4533 views

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287 replies

Inspiring
September 25, 2017

Ok what has happened is Google changed the API as of June 22nd so the map module is unable to update the Map.

Adobe will not update Lightroom 5.71 to use the new API.

 

However it's not really needed

This plugin Jeffrey Friedl's Blog » Jeffrey’s “Geoencoding Support” Plugin for Lightroom and maybe Jeffrey Friedl's Blog » Jeffrey’s “GPS Proximity Search” Lightroom Plugin still work and gives you many external map viewers as well.

This is great if you have a gpx tracklog to work with.

 

But what if you used the functionality to drop a photo on the map to add gps coordinates.

https://www.snafu.org/GeoTag/  this works for osx select a photo drop a pin on the map (apple maps) and it adds the gps coordinates to the photo. It uses exif tool to write a new file (identical to the old file except for the gps)  you can select the folder with your photos in lightroom and select show in finder start geotag select open and now drag a photo from the finder window to the open dialog box this changes the folder its looking at. hit open all the files are queued up and you can tag. Saving is a bit slow since it recreates the file and puts the old one in trash.  Close GeoTag when finished.  When back in lightroom right click on the photos and select read metadata from file and after a few seconds all the photo's you have added gps coordinates to.

 

Alternatively any mapping app that can give you a gps coordinate can be used, copy the coordinate to the clipboard, paste to the gps field in lightroom. 

 

It may actually be faster to find a coordinate in geotag copy that to the clipboard and paste it in lightroom.

 

You really don't need the actual map tile in lightroom to tag gps data to photos. It would be nice but it's  only a visual aid. Adobe don't want to fix it for Lightroom 5  but as you can see you don't need it.
Inspiring
September 7, 2017
I have the same problem. Maps used to work just fine now just a blank screen. CC is not an option for me as Broadband speed is very low (under 2M and only 250K guaranteed) takes an age to load anything! Not Adobe's problem but stopping support for a program which used to work perfectly seems a quick way to lose customers who have been Adobe supporters for years. As a pensioner I do not feel inclined to throw good money after bad by upgrading from 5.7.1 to v.6. May have to revert to Extensis Portfolio which worked well for many years.
JohanElzenga
Community Expert
Community Expert
September 4, 2017
Maybe that's how it feels, but if Google changes the way map data can be read by other applications, then that other software needs to be updated, whether you like it or not. You say "Of course I do not expect Adobe or any other company to fix old versions of software forever", but it sounds like that is exactly what you expect for this problem...
-- Johan W. Elzenga
johnrellis
Legend
September 3, 2017
"My version of CC2015 (Windows 10) is  CC 2015.6 [ 1078672 ]"

That's an old version prior to the fix for Map -- update to 2015.12.  If the menu command Help > Updates doesn't do it, you can download the 2015.12 manually: https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html
Participating Frequently
September 3, 2017
Still unresolved.

It's September and I still have this issue, behaving identically to the way it's behaved for 3 or 4 months.
My version of CC2015 (Windows 10) is  CC 2015.6 [ 1078672 ] .

I am on the monthly plan & payments are up to date. Do I have the current version, if so despite what's stated it is not fixed.

(BTW I check for an update but no update is available to me for Lightroom, only Photoshop & Bridge)
Inspiring
September 3, 2017
I know that I am one of hundreds with the same problem, but just had to add a few works to express my disgust at Adobe's total disdain for its individual customers.  I have the same 'map offline' problem on both a Windows 10 and Mac system, and it continues on whatever network I use.  Of course I do not expect Adobe or any other company to fix old versions of software forever.  But I equally do not expect the rug to be pulled out from under stable software that I have used for several years, leaving me unable to access thousands of images through the map.  After spending thousands on Adobe software over 13 years I have virtually given up on Adobe and now have a suite of compatible alternative software, most of which does not require a subscription.  It's just a pity that I cannot find a Lightroom alternative.  Blaming it on Google is very convenient, but it feels as if Adobe has sneaked into my two computers and planted a bug to force me to upgrade.  I do not have CC, so now have no way to use that important module in the software.
Tophee
Participating Frequently
September 2, 2017
They must be joking for not fixing Lightroom 5.7. Adobe is really getting worse every year.
Inspiring
September 2, 2017
Lightroom 4.4.1, camera raw 7.4, windows 7 and as of 2 Sept the map module is not working. Blank page with "map is offline" message when switching to map module or when switching map style. Interestingly, when I enter an address in the search window the search is performed, the address is updated, i.e. if I enter "Reno" the search returns "Reno, NV, US", and a yellow marker appears on the black screen. To me, this indicates that the map is in fact online.
This is really annoying that the problem is not solved yet. 
Participant
September 1, 2017
Or at least let us know if there is any work around.
Participant
September 1, 2017
Me too. If Adobe knows what the fix is why can't they issue an upgrade to V5. We all paid good money for a perpetual license for this.