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Califdan2
Inspiring
Jun 16, 2017 8:03 PM UTC
Released

P: Map module keeps flashing "map offline" when it's not

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287 replies

Inspiring
Jul 31, 2017 9:43 PM UTC
I wonder if this is just a Google Maps issue. It looks like the Lightroom end of things is working (for me). Perhaps the maps service that Lightroom uses is going through more changes than just the (I presume API-related) one that caused the offline error. Not sure...
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Participant
Jul 31, 2017 4:18 PM UTC
I am seeing the "no imagery available" issue too. First noticed it yesterday (30 July), with random squares of the map being greyed out, depending on the level of zoom. In some cases, entire countries can be obliterated.


In addition, other areas of the map may appear as very low resolution (see the area below the grey square in the second image).
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Inspiring
Jul 31, 2017 3:24 PM UTC
I am still having map problems after the July 2017 update. Now when I zoom in on the map, blank grey boxes appear on the map, sometimes with "sorry no imagery here" written on them, and the map zooms back out.  This is in Hybrid and Satellite mode, the road map mode works properly. 
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Inspiring
Jul 30, 2017 11:54 PM UTC
These are not updates, they are called bug fixes!!! Treat your customers with respect!
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Inspiring
Jul 30, 2017 8:54 PM UTC
You're right, different zoom levels show different missing tiles. Some levels are more complete than others. I just thought it was odd that this seemed to come with the release of 2015.12, for me anyway.
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alanterra
Inspiring
Jul 30, 2017 8:33 PM UTC
Can you fix this by zooming out? I find this all the time when I zoom in really close. Perhaps Google changed the available imagery.
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Inspiring
Jul 30, 2017 8:01 PM UTC
Perhaps a related issue. The offline problem has gone for me, though now I'm getting quite a few "Sorry, we have no imagery here" tiles. I have never seen these before. They are in locations that did have imagery in the past.

Lightroom 2015.12 MacOS 10.12.6, UK

Thanks.

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Inspiring
Jul 24, 2017 9:01 AM UTC

Actually it came out 6 days ago.


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Inspiring
Jul 24, 2017 7:26 AM UTC
Finally!! An update came out today and the map is working correctly again 🙂
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andren47571293
Participant
Jul 22, 2017 8:58 PM UTC
Shutting down LR and restarting seems to fix the problem. Hope it is permanent.
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