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dj_paige
Legend
April 22, 2022

P: Map Module not working 11.3.1 on some Windows installations

  • April 22, 2022
  • 64 replies
  • 17889 views

Windows 11 21H2

 

If you shut down Lightroom Classic 11.3.1 with the Library Module showing, then re-launch later, the Map Module works fine.

 

If you shut down Lightroom Classic 11.3.1 with the Map Module showing, and then re-launch later, the Map Module is not usable. The exact form of the error changes, its not always the same, sometimes I get JavaScript error, sometimes the Map Module just freezes, other times it has other errors, but the Map Module simply doesn't work in this situation.

64 replies

johnrellis
Legend
May 19, 2022

"the Hybrid (Google) Map is displayed in 3D version after a zoom level, but sometimes by just dragging (same zoom) the map to another location. Very strange and annoying."

 

There's a separate bug thread about the random appearance of 3D view:

https://community.adobe.com/t5/lightroom-classic-discussions/map-module-it-s-not-birdseye-view-rather-than-oblique/m-p/12893046

 

Please add to that thread: Your precise version of LR (not "latest"), your operating system, observations about when it comes and goes. Unless there's a way to reliably repeat the problem, Adobe is unlikely to pay attention.

Participating Frequently
May 19, 2022

The hybrid 3D map is also a major annoyance. Makes it very hard to pinpoint a photo's location.

ThiLucMic
Participant
May 19, 2022

Problem with the Map module (LR Classic 11.3.1) on MacOS (12.3.1, latest):

1/ sometimes unable to drag a photo to add geolocation. Sometimes its works after relaunch.

2/ the Hybrid (Google) Map is displayed in 3D version after a zoom level, but sometimes by just dragging (same zoom) the map to another location. Very strange and annoying.

Bugs about the Map Module in LRC > 11.3 have now been reported for a month at least, and nothing from Adobe? For the price of the subscription, we are waiting for a better support.

CliveYet
Known Participant
May 15, 2022
Yep. Exactly my experience



Sent from my Galaxy
Participating Frequently
May 15, 2022

As the original person to post about this problem (on April 21), I should note that the "workaround" many people have reported where closing/opening LRC while in the library allows maps to work while doing so in the map panel does not allow maps to work, does not fix the problem for me. Maps do not work in 11.3.1 no matter what panel is active when I close LRC. The only way I can get them to work is to revert entirely to 11.2.

F. McLion
Community Expert
Community Expert
May 15, 2022

Merged

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CliveYet
Known Participant
May 14, 2022

Map stopped working after upgrade to 11.3. Had to roll back to 11.2 for it to work. I have Windows 10 Home version 21H1

 

[Merged to this thread from a separate one - Mod]

F. McLion
Community Expert
Community Expert
May 14, 2022

Everything in maps works on my end. What exactly happens, or does not happen? "Stopped working" is very unspecific.

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Merak75
Participating Frequently
May 9, 2022

I agree...

johnrellis
Legend
May 9, 2022

"An hour later when I went back into lightroom it is now showing the correct image, very strange."

 

Smells like a Google issue.

Merak75
Participating Frequently
May 9, 2022

Right after I posted that date I went to google and it shows a current image of my house.

An hour later when I went back into lightroom it is now showing the correct image, very strange.