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KR Seals
Community Expert
Community Expert
Nov 14, 2018 4:35 PM UTC
Released

P: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from LrC

Win 10 1803, LR  8.0, I7 8700k, 64GB ram Control keys inop. Most functions in Edit, Image, Layer, Select anf Filter grayed out. Images opened directly into PS all ok. Reset prefs no help.

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211 replies

TheDigitalDog
Inspiring
Nov 17, 2018 11:43 PM UTC
Can't replicate on this end, Mac OS Mojave. LR sends the raw to Photoshop, opens it, renders with ACR, no grayed out menus. A Windows only issue? 
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Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Inspiring
Nov 17, 2018 2:47 PM UTC
Same here, now you think they would have gotten that one fixed right away. It is totally bass ackwards. 
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Inspiring
Nov 16, 2018 9:03 PM UTC
This is a likely due to a known problem with the recent release of PS 20.0.1. Open PS first and leave it open. When you want to do more editing in PS on an image you are working on in LR they should  open in PS as expected with all relevant editing commands available. See earlier comments from Jeffrey Tranberry on this issue.
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Inspiring
Nov 16, 2018 8:53 PM UTC


Hi!

My photoshop recently updated to CC v.20. I usually work between LR and PS, using the LR as a raw editor and PS to do the manipulation. 
Since the update, I've experienced problems in PS. Sometimes doesn't recognize the file, not allow any function. Other times, allows it but gets really slow, presents problems in preview the effects, etc.
I'm not versed in code nor computer language, however, I cannot find any error or crash drive. CPU seems to be working normally and it seems recognized by PS. If I open the exact same file directly on PS, runs just fine. 

Kind regards,
Alexandra
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DarrenA
Participant
Nov 16, 2018 11:39 AM UTC
I've now simply uninstalled PS 2019. Now LR defaults back to opening in PS 2018 which works fine. I'll reinstall once this has been sorted.
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michaelc85801858
Participant
Nov 16, 2018 10:48 AM UTC
A workaround is to close the file, then re-open from the Photoshop home menu, then it works. It's clearly a bug, though.
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DarrenA
Participant
Nov 16, 2018 9:07 AM UTC
I have exactly the same problem too. The restart after 20.0.1 seemed to fix it...ONCE. I assumed after going to bed last night it was sorted but upon restarting the PC again this morning and reopening Lightroom any subsequent images opened in PS are back to having most of the menu options greyed-out! Incidentally why is my creative cloud menu saying I have BOTH PS 20.0.1 and 19.1.7 installed?
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Kukurykus
Legend
Nov 16, 2018 7:20 AM UTC
This subscription is like politics and taxes. When they know they get our money they don't feel obligated to keep the word they gave. And when there's no consequence for that, we lose badly.
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Legend
Nov 16, 2018 2:41 AM UTC
We're investigating this issue. Looks like launching Photoshop first, then launching Lightroom will force this to work correctly.
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Known Participant
Nov 16, 2018 12:37 AM UTC
Same problem here! How I am going to work with my photos now? How to revert this change? Why official release is not tested with Lightroom????
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