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Community Expert
Community Expert
November 14, 2018

P: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from LrC

  • November 14, 2018
  • 211 replies
  • 3587 views

Win 10 1803, LR  8.0, I7 8700k, 64GB ram Control keys inop. Most functions in Edit, Image, Layer, Select anf Filter grayed out. Images opened directly into PS all ok. Reset prefs no help.

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211 replies

johnt89751927
Participating Frequently
December 12, 2018
Same problem. This greeted me after switching from macs (10 yrs+) to windows.
peterb86513089
Inspiring
December 11, 2018
Ok thanks. I will stay tuned for an update to Ps CC, hopefully in the not too distant future - actually this is mildly annoying but since there is an acceptable workaround (a couple of work arounds in fact) it's not killing me. I'm still using Br and Ps.

Peter
Rikk Flohr_Photography
Community Manager
Community Manager
December 11, 2018
Note: This issue requires an update to Photoshop CC. Updates to Lightroom, Bridge, etc. do not affect this issue. 
Rikk Flohr: Adobe Photography Org
Inspiring
December 11, 2018
I'm really wondering how this "Home Screen" can interfere with this mechanism. This is a user interface element that normally should have nothing to do with the way other applications communicate with PS. This gives a worrisome idea about how this UI is designed.
--Patrick
peterb86513089
Inspiring
December 11, 2018
Ok, so maybe not perfectly fixed. If I launch  Br and select a raw image and "open", then Ps launches and in turn opens ACR. I choose open in ACR and the image opens in Photoshop, and all is fine. Menus are not grayed out.

Now I close Ps and Br. Then launch Br and select the same raw file and "open in Camera Raw", (which launches ACR independent of Ps) and then "open" the image from ACR, which then launches Ps and my menus are once more grayed out. Sigh.

Peter
BTW, I don't use Lr (even though I installed it in case some day I might)
Inspiring
December 11, 2018
I don't have the problem when calling PS from Bridge. Maybe the problem is at the ACR level. In that case, the bug may or may not appear depending on the ACR settings or depending on the way Lightroom communicates with PS which is different from Bridge.
--Patrick
Inspiring
December 11, 2018
I did exactly the same and menus were grayed out like before when opening a file from Lightroom.
--Patrick
peterb86513089
Inspiring
December 11, 2018
Well! I need to do more testing, but at a first attempt the issue between Br CC and Ps CC, whereby sending from Br to Ps left the Ps menus grayed out, appears to be fixed. Yes, I did go into Photoshop Preferences and clear the "Disable the Home Screen" setting and then closed Ps before launching Br.

Also my problem with zoom "Fit on SCreen" not zooming to fill the available space also appears to be fixed.


Thank you Adobe,
Peter
Inspiring
December 11, 2018
You would have to pay an awful lot more for software without bugs
Nobody is expecting bug free software and certainly not me as a former developer. What is expected from a company like Adobe is

1) proper regression testing before releasing a new version and development methodology allowing to eliminate the most obvious bugs before they hit the users. This is obviously not done.

2) proper handling of bugs when they are reported. There are bugs in LR and PS that are lasting since years (5 years, 7 years,..). This is not acceptable.

--Patrick
peterb86513089
Inspiring
December 11, 2018

and there is an update for ACR too...