Skip to main content
J
jkborys
Participating Frequently
May 27, 2015

P: Moving files, resulted in deleting the files

  • May 27, 2015
  • 63 replies
  • 2143 views

I am using Mac OSX and LR CC 2015.

I have a workflow that involves importing thousand of raw photos and then sorting them. In order to sort them, I take a group of photos of the same subject and move them to a temp folder and then repeat until all the photos have been moved to sub categories based on there names. I then move the photos out of the temp folder into the original folder and delete the temp folder.
While attempting to move the folders containing the photos, one of the folders and the 97 photos under it was lost. There is also a descrepancy in the number of photos copied 97 vs 76. And I can no longer find the photos on my hard drive. i did NOT delete the photos. LR seems to have deleted them. This is a HUGE problem.

    This topic has been closed for replies.

    63 replies

    Show previous replies
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 17, 2017
    thanks for the report Paige.  We are still trying to repro here.
    Rikk Flohr: Adobe Photography Org
    dj_paige
    dj_paige
    Legend
    January 17, 2017
    Another report: https://forums.adobe.com/thread/2264879
    And another: https://forums.adobe.com/thread/2132971
    dj_paige
    dj_paige
    Legend
    August 10, 2016
    Another identical report, files disappear when they are moved inside of Lightroom
    https://forums.adobe.com/thread/2193842
    dj_paige
    dj_paige
    Legend
    June 28, 2016
    A new report, this is the first one I am aware of where the move was between two folders on the same disk.

    https://forums.adobe.com/thread/2174292
    johnrellis
    johnrellis
    Legend
    June 18, 2016
    See this topic for a possibly related issue: https://feedback.photoshop.com/photoshop_family/topics/multiple_image_move_operation_bug_since_at_le...
    J
    jasona2567
    Participant
    May 24, 2016
    I have CR2 (Canon RAW) plus JPG files, since I am shooting with both (for various reasons).  I will occasionally see this issue with the CR2 file not being moved.  It seems to happen more if I am using my second monitor for the Loupe view. 

    My best guess is that the Loupe view window is trying to show the "current" file in the Library, but right as this is happening, the Move operation is trying to move it to the new folder, and there's some conflict between the two operations (which as a software engineer, suggests to me a threading problem in the code).  So far, no lost files, but I do need to retry the Move operation (normally after I remember to turn off the second monitor).
    R
    ryanm8688462
    Participant
    May 13, 2016
    Yes, it's difficult to find this solution until you know about the problem...
    R
    ryanm8688462
    Participant
    May 13, 2016
    Lightroom version: CC 2015.5 [ 1067055 ]
    License: Creative Cloud
    Operating system: Mac OS 10
    Version: 10.11 [4]
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 11, 2016
    Ryan, can you go to Help>System Info... and get us your exact LR Version number?

    Thanks!
    Rikk Flohr: Adobe Photography Org
    dj_paige
    dj_paige
    Legend
    May 11, 2016
    Since there continue to be reports about this problem over several years, a number of us recommend that if you're moving more than a few files, especially if you're moving folders, do so outside of LR with Mac Finder or Windows File Explorer.  Then reconnect the LR folder with its new location by right-clicking the folder in the Folders panel and selecting Find Missing Folder.

    I would recommend an even safer method. COPY (not MOVE) the photos to the new hard disk. Then, right-click on the top level folder in Lightroom and select "Update Folder Location" and point to the new copies. Then, once you are sure everything in Lightroom is reconnected and working properly, you can delete the originals. This is all explained in detail in the section entitled "Updating Folder Location" of this document: http://www.computer-darkroom.com/lr2_find_folder/find-folder.htm. This was also Ian Lyons's recommendation (he is the author of this document), and this recommendation is at least 4 years old now.

    Nevertheless, how are we going to let users know about this?
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices