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Inspiring
November 28, 2019

P: No pressure sensitivity for Wacom Intuos Pro

  • November 28, 2019
  • 63 replies
  • 3829 views

Hi, I'm using a new Wacom Intuos Pro with latest Firmware. According to Wacom's Diagnosis Tool the pressure sensitivity works fine from 0-100%.However, in LR I cannot use the pressure sensitivity as I'm always getting the full 100% (e.g. when using the adjustemnt brush). I know this was an issue in the past but should be solved by now.
I'm using Windows 10, latest release, on a high perfomance PC.

Does anyone have a clue where I need to search for a solution?
Without that feature the tablet is almost useless....

BTW: It's working in Photoshop without any problems...

Thanks!

This topic has been closed for replies.

63 replies

Rikk Flohr_Photography
Community Manager
January 4, 2021

The badge at the top of this post indicates "Acknowledged" 


This thread explains what that means: https://feedback.photoshop.com/conversations/forum-usability-topics/how-to-reporting-bugs-problems/5f5f46234b561a3d42758516 


Note: "Generally, Adobe does not announce the dates of pending bug fixes until they are actually released. ETAs will not be normally be given. "

If engineering needs additional information they will request it via this thread.

Rikk Flohr: Adobe Photography Org
January 4, 2021

I opened a case with Wacom and Adobe.

Wacom states, that there is no problem and everything is working perfectly fine when they try it. It must be a problem with my computer according to them.

Adobe is apparently unable to reach me und my number, so I didn‘t get any response from them. In the initial chat with the support, they said it should work no matter if Windows Ink is on or off.

I have no idea what is going on here, but I never heard of anybody who got it to work beside Wacom support.

I returned my tablet and gonna wait until I hear of a fix for this.

Inspiring
January 3, 2021

Hello and a Happy New Year to all,

for the reason this issue still remains at least on my Win10 PC and Wacom tablet, I'm wondering, if the adobe team is still working on it or it doesn't matter for them, because it has no prio them. What ever the answer would be, it is much better as the police of silence and stopping to communicate to the costumers.

Meanwhile a graphic tablet is an important piece in the worklow of a lot of professional and enthusiastic photographers, but a professional premium post processing software like LR isn't able to integrate it properly and keep the communication to their costumers. And especially this problem solving capabilties and costumer oriented behavior should make the difference and distinguish Adobe from the alternatives on the market.

Hello @Rikk, a year ago you reported, that you started an investigation with the LRC team about this topic. But up to now nothing was stated about the outcome of this analysis.

Please can you provide us an answer?

Best reagards

Matthias

Inspiring
December 28, 2020

Since Mr.Rikk has not been able to help anyone I will certainly try. I was having the same problem until I changed one Setting.

Wacom Tablet Properties>Pro Pen 2>Options>Pressure Compatibility

This adjusts the compatibility to work with applications that only support 1024 Pressure Levels. Hope that helps everyone.

 

December 25, 2020

Same Problem for me. But even if I switch on Windows Ink, it doesn't work. It just seems to switch between 10 and 100% pressure, no smooth line possible. I am pretty confused, since I saw some Youtube videos that show how nice the pressure sensitivity works with Wacom in Lightroom.

And one more thing, when Windows Ink is enabled in Wacom, the right click button on the pen is not working anymore in Lightroom....or rather it behaves strange. Sometimes it shows the overlay, sometimes the context menu of the picture when I right click on a brush indicator in the photo.

I just tried Photoshop and pen pressure is only recognized when windows ink is on. Pen tilt doesn't work either way and I have a little Warning saying "Control by pen tilt requires the use of a tilt sensitive tablet". But I found the fix with the PSUserConfig and it works. Could we have such an option for Lightroom please?

I really have no mood to sort this out, guess I will return the Wacom.

tstoa
Participant
December 21, 2020

Same here. Sliders unresponsive with Windows Ink ON. But I can't seem to get any pressure sensitivity with Ink ON or OFF.

CTL4100 (the smallest Wacom with 4 ExpressKeys at the top). 

Inspiring
December 14, 2020

Does anyone know of a graphics tablet that works with Lightroom CC on Windows 10? I have an Intuos Pro (m) (which doesn't work with Lightroom as you'd expect it to) and am thinking of swapping to an XP-Pen or Huion.

I'd just like to get the right one without having to go through the Wacom debacle again!

Thanks,

Peter

jimburakoff
Participant
December 11, 2020

*Lenka Anois I keep getting linked to this thread by adobe and wacom it doesn't seem to have solved everyone's problems.  I gave up after I found a partial work around for me. 

If I switch to a browser window and then get back by clicking on Lightroom anywhere except the title bar, I lose pressure sensitivity.  If I alt tab away and then return by clicking on the title bar, it comes back.  Go figure, worth a shot though.

Inspiring
December 11, 2020

Am I here right on the "is there already a solution" party? Rikk, please join us, we need you back!

(just for the record: having very same issues as described above and would love to hear some feedback from Adobe. It has been a year since we last time heard from you)

Inspiring
October 4, 2020

I still cannot get a pressure sensitivity in Lightroom with win 10!